BUSINESS DOCUMENTS AND TECHNOLOGY
PRACTICE EXAM 2026 QUESTIONS AND
ANSWERS CERTIFICATION EVALUATION
SET
●● Describe the Formats of Business Documents.
Answer: Emails: recipients/sender/subject, Newsletters: columns and
images, Lists: alphabetically and numerically ordered, Reports: title,
terms of reference, conclusions, findings.
●● What are the different types of information communication for
document production?.
Answer: Computer software: word processing software(letters,reports);
spreadsheet software (financial records);database software(customer
records);customised software(payroll)
●● Explain the reasons for agreeing the use,content,layout, quality
standards and deadlines for document production.
Answer: Business protocol,follows corporate or house
style/identity,confidentiality,deadlines for competition,professional
standards, meets needs of user,appropriate for intended audience
●● Explain importance of document version control and authorisation.
, Answer: Document version Control: currency of information (ensure up
to date version, identify which document is most up to date)
Document authorisation: accountability (changes only made by
authorised personnel, ensure information is correct, confidentiality)
●● Explain how the requirements of security,data protection,copyright
and intellectual property legislation may affect the production of
business docs.
Answer: Security: info does not breach security protocols, storing of
business documents may need to be moved
Data protection: information is fairly and accurately processed;
processed in line with individuals rights;ensuring it is stored
appropriately
Copyright: permission to use copyrighted material (licence in place;
special copyright permissions), authorisation by manager/other
departments may need to be sought
Intellectual property: agreements covering ownership of
materials;authorisation by manager/other departments may need to be
sought
PRACTICE EXAM 2026 QUESTIONS AND
ANSWERS CERTIFICATION EVALUATION
SET
●● Describe the Formats of Business Documents.
Answer: Emails: recipients/sender/subject, Newsletters: columns and
images, Lists: alphabetically and numerically ordered, Reports: title,
terms of reference, conclusions, findings.
●● What are the different types of information communication for
document production?.
Answer: Computer software: word processing software(letters,reports);
spreadsheet software (financial records);database software(customer
records);customised software(payroll)
●● Explain the reasons for agreeing the use,content,layout, quality
standards and deadlines for document production.
Answer: Business protocol,follows corporate or house
style/identity,confidentiality,deadlines for competition,professional
standards, meets needs of user,appropriate for intended audience
●● Explain importance of document version control and authorisation.
, Answer: Document version Control: currency of information (ensure up
to date version, identify which document is most up to date)
Document authorisation: accountability (changes only made by
authorised personnel, ensure information is correct, confidentiality)
●● Explain how the requirements of security,data protection,copyright
and intellectual property legislation may affect the production of
business docs.
Answer: Security: info does not breach security protocols, storing of
business documents may need to be moved
Data protection: information is fairly and accurately processed;
processed in line with individuals rights;ensuring it is stored
appropriately
Copyright: permission to use copyrighted material (licence in place;
special copyright permissions), authorisation by manager/other
departments may need to be sought
Intellectual property: agreements covering ownership of
materials;authorisation by manager/other departments may need to be
sought
