CERTIFICATION TEST 2026 QUESTIONS AND
VERIFIED ANSWERS ALREADY PASSED
◉ Labor Demand.
Answer: How many workers the org will need in the future.
◉ Human Resource Planning.
Answer: process an org uses to ensure that it has the right amount
and the right kind of people to deliver a particular level of output or
services in the future.
◉ Labor Surplus.
Answer: Leads to layoffs
◉ Internal Labor Market.
Answer: existing employees
◉ External Labor Market.
Answer: outside the organization
◉ Succession Planning.
, Answer: grooming current employees to take over vacant positions
(promoting from within)
◉ Forecasting.
Answer: making decisions such as payouts based on a worker
surplus or shortage
◉ qualitative forecasting.
Answer: rely on experts qualitative judgements or subjective
estimates of labor demand and supply.
◉ quantitative forecasting.
Answer: rely heavily on past data or previous relationships between
staffing levels and other variables such as outputs or revenues
◉ Recruitment.
Answer: the process of generating a pool of qualified candidates for
a particular job; the first step in the hiring process
◉ Selection.
Answer: The process of making a "hire" or "no hire" decision
regarding each applicant for a job; the second step in the hiring
process