STUDY GUIDE COMPREHENSIVE
QUESTIONS ANSWERS VERIFIED A+
◉ The team we leverage to invoice our customers monthly or annually:.
Answer: billing
◉ Monthly account manager executive meeting goal.
Answer: 4-6
◉ The proper escalation path is to always.
Answer: Include your manager first
◉ The agenda for a pulse check includes.
Answer: 1.How kaseya is doing as a partner
2. Kaseyas approach and mission and additional areas of discussion
3. What our partner is seeing in the market
4. Demonstrating the technical value of the solutions they already own
◉ Exec prep doc details may include but are not limited to.
Answer: Key meeting objectives
It landscape
Detailed background company overview
Number of employees
, ◉ True or false: connect local is free for registrants:.
Answer: False
◉ Select the executive meetings that we pitch to our partners:.
Answer: It complete
Account reviews
Pulse check
EBC/on site
◉ True or false: the pre meeting we have prior to an executive meeting
includes the partner.
Answer: False
◉ True or false: account managers copy their mangers on executive
meeting invites, regardless of whether the manager is attending the
meeting or not:.
Answer: True
◉ True or false: a partner who has expressed intent to churn and is
seeking resolution to an issue would be a good pulse check candidate:.
Answer: False