QUESTIONS AND CORRECT ANSWERS
A foundry produces circular utility access hatches (manhole covers). Currently, 120 covers are
produced in a 10-hour shift. If labor productivity can be increased by 20%, it would then be
__________ - CORRECT ANSWER 14.4 covers/hour
A cleaning company uses $10 of chemicals, $40 of labor, and $5 of misc. expenses for each house it
cleans. After some quality complaints, the company has decided to increase its use of chemicals by
50%. By what % has multifactor productivity fallen? - CORRECT ANSWER 8.3%
Productivity can be improved by ___________ - CORRECT ANSWER reducing inputs while
keeping output constant
(OR)
increasing output while keeping inputs constant
All of the following decisions fall within the scope of operations management except ________ -
CORRECT ANSWER creating a company income statement
Consider a right-angled triangle (i.e., a triangle in which one of the angles is 90degrees). If the two
sides that form the 90 degree corner are 4 inches and 3 inches, then the perimeter of the triangle is
equal to what? [Hint: From Pythagorean Theorem, the 3rd side of the triangle must be 5 inches]. -
CORRECT ANSWER 12 inches
A cleaning company uses 10 lbs each of chemicals A, B and C for each house it cleans. After some
quality complaints, the company has decided to increase its use of chemical A by an additional 10 lbs
for each house. By what % has productivity (houses per pound of chemical) fallen - CORRECT
ANSWER 25%
Measurement of quality is hardest in which of the following scenarios? - CORRECT
ANSWER elective cosmetic surgery
With regards to the Frito Lay video that you watched, which of the following is false? - CORRECT
ANSWER the company has only a total of about 10 product lines to allow for complete focus
, Reasons to study Operations Management include: - CORRECT ANSWER - studying how
people organize themselves for a productive enterprise
- learning about a costly part of the enterprise
- we want to know how goods and services are produced
- to understand what operations managers do
Which of the following is another name for Boeing's 787 Airliner? - CORRECT
ANSWER Dreamliner
Which of the following statements about Organizational Missions is false? - CORRECT
ANSWER they are formulated after strategies are known
Which of the following is true? - CORRECT ANSWER Functional strategies are shaped by
corporate strategy.
Which of the following did the authors not suggest as a reason for globalizing operations? -
CORRECT ANSWER stockholder approval ratings
Which of the following is not an operations strategic decision? - CORRECT ANSWER
Which of the international operations strategies involves a focus on high cost reductions and low local
responsiveness? - CORRECT ANSWER Global strategy
An organization's strategy is its purpose or rationale for an organization's existence (T/F) - CORRECT
ANSWER False
Caterpillar and Texas Instruments are two firms that have benefited from the use of -----------. -
CORRECT ANSWER The global strategy option
NAFTA seeks to ------ - CORRECT ANSWER phase out all trade and tariff barriers between
the US, canada, and mexico