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ICRM Part 5 Technology Study Guide PDF | Records Management Technology & Information Systems Certification Review (2026–2027)

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Prepare for ICRM Part 5 – Technology with this comprehensive Records Management Technology Study Guide PDF, an independent educational resource designed to help certification candidates understand the technological foundations of records and information management. This guide includes structured review notes, key definitions, and practice questions to strengthen technical knowledge and improve certification exam readiness. Topics include electronic records management systems (ERMS), enterprise content management (ECM), document management systems, metadata standards, database fundamentals, cloud computing, cybersecurity principles, information security controls, digital preservation, data governance, system implementation and integration, records automation, artificial intelligence applications in records management, business continuity and disaster recovery, technology risk management, and scenario-based certification review questions. Ideal for records managers, information governance professionals, IT specialists, and candidates preparing for ICRM certification examinations.

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Voorbeeld van de inhoud

Microform A _____ is a photographic information carrier that contains highly miniaturized
document images



16mm The most common microfilm width used for business documents is:




local A _____ -area network covers a limited geographic distance, such as an office, a
building or groups of buildings within close proximity of each other.



micrographics resolution In micrographics, _____ equates to image sharpness.




training When purchasing a customer maintenance agreement from a copier vendor, you
should expect it to include:



elimination of storage devices Electronic document imaging systems offer all of the following benefits, except:




WORM disk A laser burns digital information into a(an):




unstructured By nature, _____ data is often difficult to search because it is not easily or
systematically organized into tables.



workflow In planning an Enterprise Content Management (ECM) system, charting the _____
shows whether tasks to be performed are sequential or parallel.



the tool can categorize more documents quicker than a The major advantage of using a software tool to automatically generate a taxonomy
human is:



decommissioning The process of stopping use of an EDMS system, transferring all the data to
another system, and removing the EDMS software is:



share trade secrets Businesses create web sites to do all of the following, except:




data warehouse A logical collection of information - gathered from many different operational
databases - that supports business analysis activities and decision-making tasks. It
uses non-operational data.It allows for an analysis of trends.


periodically migrated to the latest version of software In order to ensure information stored in electronic format is usable for as long as
long as the retention schedule mandates, it must be



firewall A _____ is hardware and/or software that protects computers from intruders.

,resolution When a selecting a computer monitor, important features to consider, aside from
price, are its viewable image size, dot pitch and:



migration Data _____ is the process of periodically converting electronic records to new file
formats and/or new storage media



Push technology _____ technology is a method of delivering information or software updates through
a network broadcast, based on pre-specified interests or privileges.



repository A _____ is a storage system designated for electronic records and their associated
metadata:



system administrator in ERMS In an electronic records management system, single users are allowed to delete a
document or volume deletions can be initiated by a system:



storage area network (SAN) a special purpose, high-speed network that provides high-speed connections
among data-storage devices and computers over a network



redundant array of independent/inexpensive disks (RAID) a method of storing data that generates extra bits of data from existing data,
allowing the system to create a "reconstruction map" so that if a hard drive fails, the
system can rebuild lost data


traditional systems development life cycle investigation, analysis, design, implementation, maintenance and review




prototyping involving repetition with users testing the system and providing feedback- each time
part of the system is implemented



rapid application development (RAD) A systems development approach that employs tools, techniques and
methodologies designed to speed application development



agile requires cooperation and frequent face to face meetings with all participants as they
modify refine and test how the system meets users' needs and what its capabilities
are


extreme programming uses pairs of programmers who work together to design, test, and code parts of the
system that they develop- designed to cut down on errors



Waterfall Model An SDLC approach that assumes the phases can be completed sequentially with
no overlap. It tends to be among the less iterative and flexible approaches, as
progress flows in largely one direction ("downwards" like a waterfall) through the
phases of conception, initiation, analysis, design, construction, testing, deployment
and maintenance.


scrum The leading agile development methodology for completing projects with a complex,
innovative scope of work. t is designed for teams of three to nine developers who
break their work into actions that can be completed within time boxed iterations,
called sprints (30 days or less, most commonly two weeks) and track progress and
re-plan in 15-minute stand-up meetings, called daily scrums.

, Spiral Model Similar to the cyclical mode, except each process is visited multiple times in that
sequence. Each time a process occurs, it occurs in a more developed way than the
last time it occurred.
+ Good approach for larger projects, as changes can be implemented throughout
the project.
+ A working prototype can be made available fairly early.
- Each spiral model approach will be different, meaning less re-usability.
- Not appropriate for smaller projects where multiple passes may be unnecessary.
The Spiral Model is concerned primarily with risk awareness and management. The
risk-driven approach of the spiral model ensures your team is highly flexible in its
approach, but also highly aware of and prepared for the challenges they can expect
to face down the road. The spiral model shines when stakes are highest and major
setbacks are not an option.


Parallel systems development A strategy for system implementation where a new system slowly assumes the roles
of the older system while both systems operate simultaneously. This conversion
takes place as the technology of the old system is outdated so a new system is
needed to be installed to replace the old one. After a period of time, when the
system is proved to be working correctly, the old system will be removed completely
and users will depend solely on the new system. The phrase parallel running can
refer to the process of changing a fragment of business information technology
operation to a new system or to the technique applied by the human resources
departments in which the existing staff stay on board during the transition to a new
staff.


benefits of using project management for IS development Cost control
development within specified times
organized use of the available hardware and software
an improved end product


systems investigation The initial stage in the traditional SDLC that addresses the business problem (or
business opportunity) by means of the feasibility study.



systems analysis the examination of the business problem that the organization plans to solve with an
information system



systems design describes how the new system will resolve the business problem




systems implementation the fourth phase of the systems development life cycle in which the information
system is programmed, tested, installed, and supported- user training is done here



Systems maintenance and review Checks and modifies the system so that it continues to meet changing business
needs



project schedule A document that lists the planned dates for performing tasks and meeting goals
defined in a project plan.



project milestone Represents key dates when a certain group of activities must be performed




critical path Activities that, if delayed, would delay the entire project.




Program Evaluation and Review Technique (PERT) a project management technique that employs three time estimates for each
activity: shortest possible time, most likely time, and longest time

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