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n Test Bank LL LL
Chapter 1 Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: Re
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quisites for successful leadership and management
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1. What statement is true regarding decision making?
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A) It is an analysis of a situation
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B) It is closely related to evaluation
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C) It involves choosing between courses of action
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D) It is dependent upon finding the cause of a problem Ans:
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C Feedback:
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Decision making is a complex cognitive process often defined as choosing a particular cours
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e of action. Problem solving is part of decision making and is a systematic process that foc
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uses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective
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thinking, is related to evaluation and has a broader scope than decision making and proble
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m solving.
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2. What
1. A) Its need for implementation time
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2. B) Its lack of a step requiring evaluation of results
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3. C) Its failure to gather sufficient data
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4. D) Its failure to evaluate alternatives
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Ans: A F LL LL
eedback:
The traditional problem-
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solving model is less effective when time constraints are a consideration. Decision making
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can occur without the full analysis required in problem solving. Because problem solving at
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tempts to identify the root problem in situations, much time and energy are spent on identif
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ying the real problem.
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3. Which of the following statements is true regarding decision making?
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1. A) Scientific methods provide identical decisions by different individuals for th
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e same problems
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, 2. B) Decisions are greatly influenced by each persons value system
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3. C) Personal beliefs can be adjusted for when the scientific approach to proble
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m solving is used
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4. D) Past experience has little to do with the quality of the decision
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Ans: B F LL LL
eedback:
Values, life experience, individual preference, and individual ways of thinking will influenc
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e a persons decision making. No matter how objective the criteria will be, value judgments
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will always play a part in a persons decision making, either consciously or subconsciously.
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is a weakness of the traditional problem-
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solving model? Page 1 LL LL LL
4. What influences the quality of a decision most often? A) The decision makers immediat
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e superior
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B) The type of decision that needs to be made
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C) Questions asked and alternatives generated LL LL LL LL
D) The time of day the decision is mad
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e Ans: C
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Feedback:
The greater the number of alternatives that can be generated by the decision maker, the bett
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er the final decision will be. The alternatives generated and the final choices are limited by
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each persons value system.
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5. What
1. A) Good decision makers are usually right-brain, intuitive thinkers
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2. B) Effective decision makers are sensitive to the situation and to others
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3. C) Good decisions are usually made by left-brain, logical thinkers
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4. D) Good decision making requires analytical rather than creative processes
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Ans: B F LL LL
eedback:
Good decision makers seem to have antennae that make them particularly sensitive to other
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,people and situations. Left-
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brain thinkers are typically better at processing language, logic, numbers, and sequential
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ordering, whereas right- LL LL
brain thinkers excel at nonverbal ideation and holistic synthesizing.
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does knowledge about good decision making lead one to believe?
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6. What
1. A) The planning process of management
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2. B) The evaluation phase of the executive role
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3. C) One step in the problem-solving process
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4. D) Required to justify the need for scarce items
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Ans: C F LL LL
eedback:
Decision making is a complex, cognitive process often defined as choosing a particular co
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urse of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on critical thinking and clinical reas
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oning skills. LL
is the best definition of decision making? Pa
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ge 2 LL
7. If decision making is triggered by a problem with what does it end?
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1. A) An alternative problem
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2. B) A chosen course of action
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3. C) An action that guarantees success
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4. D) A restatement of the solution
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Ans: B F LL LL
eedback:
A decision is made when a course of action has been chosen. Problem solving is part of de
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cision making and is a systematic process that focuses on analyzing a difficult situation. Pro
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blem solving always includes a decision-making step.
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8. Why do our values often cause personal conflict in decision making?
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, 1. A) Some values are not realistic or healthy
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