LEADERSHIP ROLES L L
AND MANAGEMENT L L
FUNCTION IN L L
NURSING 9TH L L
EDITION BY L L
MARQUIS WITH ALL L L L
25 CHAPTERS L
RANKED A+ L
1. What statement is true regarding decision making?
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A) It is an analysis of a situation
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B) It is closely related to evaluation
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C) It involves choosing between courses of action
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, D) It is dependent upon finding the cause of a problem Ans: C
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Feedback:
Decision making is a complex cognitive process often defined as choosing a particular
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course of action. Problem solving is part of decision making and is a systematic process
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that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
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reflective thinking, is related to evaluation and has a broader scope than decision making and
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problem solving. L
2. What is a weakness of the traditional problem-solving model?
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A) Its need for implementation time
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B) Its lack of a step requiring evaluation of results
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C) Its failure to gather sufficient data
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D) Its failure to evaluate alternatives
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Ans: A L
Feedback:
The traditional problem-solving model is less effective when time constraints are a
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consideration. Decision making can occur without the full analysis required in problem
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solving. Because problem solNving attempts to identify the root problem in situations,
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much time and energy are spent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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A) Scientific methods provide identical decisions by different individuals for the same
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problems
B) Decisions are greatly influenced by each person's value system L L L L L L L L
C) Personal beliefs can be adjusted for when the scientific approach to problem solving is
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used
D) Past experience has little to do with the quality of the decision
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Ans: B L
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence a
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person's decision making. No matter how objective the criteria will be, value judgments will
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always play a part in a person's decision making, either consciously or subconsciously.
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4. What influences the quality of a decision most often?
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A) The decision maker's immediate superior
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B) The type of decision that needs to be made
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C) Questions asked and alternatives generated L L L L
D) The time of day the decision is made Ans: C
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Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
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better the final decision will be. The alternatives generated and the final choices are limited
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by each person's value system.
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,5. What does knowledge about good decision making lead one to believe?
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A) Good decision makers are usually right-brain, intuitive thinkers
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B) Effective decision makers are sensitive to the situation and to othersL L L L L L L L L L
C) Good decisions are usually made by left-brain, logical thinkers
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D) Good decision making requires analytical rather than creative processes Ans: B
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Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
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other people and situations. Left-brain thinkers are typically better at processing
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language, logic, numbers, and sequential ordering, whereas right-brain thinkers excel at
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nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) The planning process of management
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B) The evaluation phase of the executive role
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C) One step in the problem-solving process
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D) Required to justify the need for scarce items Ans: C L L L L L L L L L
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular
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course of action. Decision making, one step in the problem-solving process, is an
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important task that relies heavily on critical thinking and clinical reasoning skills.
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7. If decision making is triggered by a problem with what does it end?
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A) An alternative problem L L
B) A chosen course of action
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C) An action that guarantees success
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D) A restatement of the solution Ans: B
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Feedback:
A decision is made when a course of action has been chosen. Problem solving is part of
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decision making and is a systematic process that focuses on analyzing a difficult situation.
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Problem solving always includes a decision-making step.
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8. Why do our values often cause personal conflict in decision making?
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A) Some values are not realistic or healthy L L L L L L
B) Not all values are of equal worth
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C) Our values remain unchanged over time
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D) Our values often collide with one another Ans: D
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Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence a
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person's decision making. No matter how objective the criteria will be, value judgments will
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always play a part in a person's decision making, either consciously or subconsciously.
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9. Which statement is true concerning critical thinking?
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A) It is a simple approach to decision making
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B) It is narrower in scope than decision making
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C) It requires reasoning and creative analysis
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D) It is a synonym for the problem-solving process Ans: C
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, Feedback:
Critical thinking has a broader scope than decision making and problem solving. It is
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sometimes referred to as reflective thinking. Critical thinking also involves reflecting
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upon the meaning of statements, examining the offered evidence and reasoning, and
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forming judgments about facts. L L L
10. How do administrative man managers make the majority of their decisions?
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A) After gathering all the facts L L L L
B) In a manner good enough to solve the problem
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C) In a rational, logical manner L L L L
D) After generating all the alternatives possible Ans: B Feedback:
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Many managers make decisions that are just ―good enough‖ because of lack of time,
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energy, or creativity to generate a number of alternatives. This is also called
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―satisficing.‖ Most people make decisions too quickly and fail to systematically L L L L L L L L L L L
examine a problem or its alternatives for solution.
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11. What needs to be considered in evaluating the quality of one's decisions?
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A) Is evaluation necessary when using a good decision-making model?
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B) Can evaluation be eliminated if the problem is resolved?
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C) Will the effectiveness of the decision maker be supported?
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D) Will the evaluation be helpful in increasing one's decision-making skills? Ans: D
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Feedback:
The evaluation phase is necessary to find out more about one's ability as a decision
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maker and to find out where the decision making was faulty.
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12. Which statement concerning the role of the powerful in organizational decision making
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is true? L
A) They exert little influence on decisions that are madeL L L L L L L L
B) They make decisions made that are in congruence with their own values
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C) They allow others to make the decisions however they wish
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D) They make all the important decisions with consideration to others Ans: B
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Feedback:
Not only does the preference of the powerful influence decisions of others in the
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organization, but the powerful are also able to inhibit the preferences of the less
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powerful. Powerful people in organizations are more likely to have decisions made that
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are congruent with their own preferences and values.
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13. One of the nurses on the unit said, ―Male patients have a low threshold for pain.‖ This
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is an example of what type of illogical thinking?
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A) Affirming the consequences L L
B) Arguing from analogy L L
C) Deductive reasoning L
D) Overgeneralizing Ans: D Feedback: L L L
This type of ―crooked‖ thinking occurs when one believes that because A has a
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particular characteristic, every other A also has the same characteristic. This kind of
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thinking is exemplified when stereotypical statements are used to justify arguments and
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decisions.
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