TACO BELL SHIFT LEAD TEST 2026 CUSTOMER
SERVICE AND OPERATIONS REVIEW
QUESTIONS ANSWERS VERIFIED GUIDE
◉ What are some food safety concerns that you should be aware of?
Answer: 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
◉ What does C.O.R.E stand for? And why is it important?
Answer: Customer, Operations, Review, Evaluation
A program that keeps us focused on most to our customers. And to
make sure every restaurant coast to coast are up to corporate safety
and health standards.
◉ A small fire has broken out near the fryer. This is probably a
grease fire, what should you do?
Answer: Pull fire alarm and make sure everyone exit the restaurant
safely.
,◉ What customer touch points are evaluated during CORE?
Answer: 1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
◉ How does the MIC prepare a week ahead of their shift?
Answer: Look at the schedule and make sure you have the right
number of people
◉ What are some tasks in the inventory workflow?
Answer: 1. Count inventory
2. Print count sheet
3. Check variance
◉ What does HUNGRY stand for?
Answer: 1. Helpful
2. Understanding
3. Never settle
4. Grateful
, 5. Relentless
6. Youthful
◉ Where do you park your car when you arrive for opening?
Answer: Closest to the lobby doors
◉ According to the illness policy, what are some of the symptoms a
team member should NOT be working?
Answer: - Vomiting
- Diarrhea
- COVID
- flu
- chicken pots
◉ Chemicals need to be stored _______ inches away from food?
Answer: 12in or 1ft
◉ Weight of a crunchy taco?
Answer: 2.9oz
◉ Weight of a soft taco?
Answer: 3.4oz
SERVICE AND OPERATIONS REVIEW
QUESTIONS ANSWERS VERIFIED GUIDE
◉ What are some food safety concerns that you should be aware of?
Answer: 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
◉ What does C.O.R.E stand for? And why is it important?
Answer: Customer, Operations, Review, Evaluation
A program that keeps us focused on most to our customers. And to
make sure every restaurant coast to coast are up to corporate safety
and health standards.
◉ A small fire has broken out near the fryer. This is probably a
grease fire, what should you do?
Answer: Pull fire alarm and make sure everyone exit the restaurant
safely.
,◉ What customer touch points are evaluated during CORE?
Answer: 1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
◉ How does the MIC prepare a week ahead of their shift?
Answer: Look at the schedule and make sure you have the right
number of people
◉ What are some tasks in the inventory workflow?
Answer: 1. Count inventory
2. Print count sheet
3. Check variance
◉ What does HUNGRY stand for?
Answer: 1. Helpful
2. Understanding
3. Never settle
4. Grateful
, 5. Relentless
6. Youthful
◉ Where do you park your car when you arrive for opening?
Answer: Closest to the lobby doors
◉ According to the illness policy, what are some of the symptoms a
team member should NOT be working?
Answer: - Vomiting
- Diarrhea
- COVID
- flu
- chicken pots
◉ Chemicals need to be stored _______ inches away from food?
Answer: 12in or 1ft
◉ Weight of a crunchy taco?
Answer: 2.9oz
◉ Weight of a soft taco?
Answer: 3.4oz
