Question: Which of these are the three types of listening?
Answer:
Informational, critical, empathic
Question: Which of the following are channels of non-verbal communication?
Answer:
Both are
channels of non-verbal communication
Question: Americans and Britons speak the same language, yet their dictionaries
occasionally have different meanings for the same words. This is an example
of
Answer:
Denotative meaning
Question: Jill is very protective of her personal space and feels uncomfortable when
other people get too close to her. Jill's problem is most closely related to
Answer:
Proxemics
Question: Differences between verbal and nonverbal communication include:
Answer:
All of the
above
Question: Empathic listening includes
Answer:
Confirming responses
Question: The levels of the abstracting process include
Answer:
Sensory experience, description, inference,
judgment
Question: Melissa is convinced that wearing different gem stones influences different
aspects of her physical and emotional well-being. As a true believer, Melissa-
, Answer:
both
Question: Which of the following does NOT explain why nonverbal communication
seems more believable and genuine to most of us than verbal communication? Nonverbal
communication:
Answer:
Never communicates mixed messages
Question: Euphemisms
Answer:
Are language that numbs us to the unpleasant or offensive
Question: Nonverbal communication and verbal communication are interconnected
in which of the following ways?
Answer:
All of the above
Question: According to our textbook, jargon
Answer:
Is the specialized language of a group
Question: Which of the following statements is FALSE?
Answer:
Judgment involves setting aside the facts.
Question: Slang
Answer:
All of the above
Question: Listening is composed of which of the following elements?
Answer:
All of the above
Question: Dan and Laura regularly study physics together. As they enter class for their
physics test, the two make eye contact. Dan winks, and Laura smiles back at
him. This nonverbal exchange is an example of
Answer: