BUSMHR 3200 FINAL PAPER FULL QUESTIONS AND CORRECT ANSWERS REVIEW MATERIAL

BUSMHR 3200 FINAL PAPER FULL
QUESTIONS AND CORRECT ANSWERS
REVIEW MATERIAL

●● Contingency Approach
Answer: using OB concepts & tools as situationally appropriate, over
come common sense


●● Hard Skills
Answer: technical expertise & knowledge to do a task or function
Ex: accounting, finance, operations


●● Soft Skills
Answer: human interactions, interpersonal skills & personal attributes
Ex: critical thinking, problem solving, decision making


●● Personal Attributes
Answer: build good will & trust, demonstrate integrity


●● Interpersonal Skills
Answer: foster respectful relationships

, ●● Human Capital
Answer: productive potential of individuals knowledge, skills, &
experiences
Ex: education, experience, abilities


●● Social Capital
Answer: productive potential resulting from relationships, goodwill,
trust
Ex: social & family relationships, status, social elements


●● Ethics
Answer: behavior, right vs wrong
UNETHICAL NOT ILLEGAL


●● Ethical Dilemma
Answer: no ethical solution


●● Problem
Answer: gap between an actual & desired situation


●● Problem Solving
Answer: closing gaps