If a medical device malfunctions, the Occupational Safety and Health
Administration (OSHA) requires the administrator to report the incident to
the: correct answer2. manufacturing producer 2
Emergency exits must have which of the following components? correct
answer1. Exit access (lit corridor), exit door (locked from inside or outside),
and exit discharge (access to street or public way)
2. Exit sign (must be lit), exit access (corridor), and exit (must be double
doors)
3. Exit sign, exit access (lit corridor), and exit door (locked from outside)
4. Exit access (lit corridor), exit (must be double doors), and exit discharge
(three feet of clear sidewalk)
1
Which of the following Occupational Safety and Health Administration
(OSHA) violations is least likely to be associated with a fine? correct
answer1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
The administration of the budget by the administrator: correct answer1.
requires intervention by the governing body
2. is more costly than by staff
3. is a controlling function
4. is also part of the planning
1
,Healthcare organizations are in the business of marketing: correct
answer1. assistance 2. compassion
3. wellness
4. services
4
A care recipient in a long-term care healthcare organization disagrees with
management's decision regarding an aspect of care. The care recipient feels
that is could adversely affect the health, safety, welfare, or rights of care
recipients. The individual or group most responsible for acknowledging,
investing, and resolving the concern is the: correct answer1. ombudsman 2.
social worker
3. care recipient council president
4. governing body
2
Stakeholders are defined as: correct answer1. any constituent group that
has an interest in what outcomes the organization procedures
2. the individuals who have the most to lose financially if the organization
closes
3. any group of investors who own stock in the organization
4. the staff, physicians, and local groups who want to see the organization
succeed
3
The purpose of a corporate compliance plan is to: correct answer1. reduce
fraud and abuse and to establish internal controls for responsible
organization conduct
2. avoid charges of price-fixing and the violation of federal anti-kickback
statutes
3. identify the corrective steps necessary for the removal of quality indicator
flags from a healthcare organization's profile
,4. establish policies and procedures for conducting criminal background
checks on all officers and directors
1
, The primary benefits of management by walking around are: correct
answer1. listening, teaching, and facilitating
2. evaluating, controlling, and planning
3. listening, planning, and organizing
4. directing, evaluating, and innovating
3
What function of the management process includes gathering information
and input? correct answer1. Directing
2. Decision-making
3. Controlling
4. Organizing
4
Management by walking around is an approach that allows the administrator
to: correct answer1.
see first-hand the needs of the care recipient
2. control the staff in order to minimize care recipient and family
complaints
3. ensure the healthcare organization's license is not in jeopardy due to
regulatory compliance 4. innovate new approaches and physical plant
improvements to enhance public relations 1
Bylaws are defined as: correct answer1. corporate duties delegated to
the administrator 2. state laws establishing the healthcare
organization's scope of practice
3. adopted rules governing the internal affairs of an organization
4. the rules whereby a corporation is created under the laws of a state
3