MSM 6633 Mid-Term Exam Questions and
Correct Answers
In teams using a decentralized communication structure, members are engaged in
_________ when the propose their own views.
Advocacy
______ includes establishing credibility, finding common ground, and connecting
emotionally.
Persuading others
Which of the following is NOT one of the three conditions identified in the text for team
success?
Independence
Which of the following is not an Identity Marker as stated by Polzer (2003)?
Physical gestures
As the team leader, Janice used meeting agendas and made sure each member knew
what was expected of them. In addition, she created a list of all the major tasks for the
project and assigned roles to each of her team members. What aspect of creating an
ideal team climate best describes Janice's actions?
Task orientation
James has an overly optimistic view of his own fraternity and is very critical and
demeaning towards other fraternities. What is he most likely experiencing?
Ingroup/outgroup bias
, Which of the four components of emotional intelligence includes empathy and a service
orientation?
Social awareness
Which of the following correctly lists the stages of development for groups/teams
identified in Chapter 1 of the course text?
Forming, storming, norming, performing, adjourning
Ellie likes to trade stories about the weekend with her coworkers whenever she goes on
lunch break. Ellie is:
Emotive
_____ is the stage of team development where members are typically concerned about
being accepted and being seen as competent.
Forming
______ is the social style that is described as friendly, dependable, easygoing,
cooperative, and loyal.
Amiable
Which of the following is not one of the five behaviors the SOLER acronym uses to
describe behaviors that encourage active listening?
R-Respond-Develop and provide a response in a timely manner
______ reflects the implicit and explicit interpersonal rules and expectations for
member behavior.
Norms
Correct Answers
In teams using a decentralized communication structure, members are engaged in
_________ when the propose their own views.
Advocacy
______ includes establishing credibility, finding common ground, and connecting
emotionally.
Persuading others
Which of the following is NOT one of the three conditions identified in the text for team
success?
Independence
Which of the following is not an Identity Marker as stated by Polzer (2003)?
Physical gestures
As the team leader, Janice used meeting agendas and made sure each member knew
what was expected of them. In addition, she created a list of all the major tasks for the
project and assigned roles to each of her team members. What aspect of creating an
ideal team climate best describes Janice's actions?
Task orientation
James has an overly optimistic view of his own fraternity and is very critical and
demeaning towards other fraternities. What is he most likely experiencing?
Ingroup/outgroup bias
, Which of the four components of emotional intelligence includes empathy and a service
orientation?
Social awareness
Which of the following correctly lists the stages of development for groups/teams
identified in Chapter 1 of the course text?
Forming, storming, norming, performing, adjourning
Ellie likes to trade stories about the weekend with her coworkers whenever she goes on
lunch break. Ellie is:
Emotive
_____ is the stage of team development where members are typically concerned about
being accepted and being seen as competent.
Forming
______ is the social style that is described as friendly, dependable, easygoing,
cooperative, and loyal.
Amiable
Which of the following is not one of the five behaviors the SOLER acronym uses to
describe behaviors that encourage active listening?
R-Respond-Develop and provide a response in a timely manner
______ reflects the implicit and explicit interpersonal rules and expectations for
member behavior.
Norms
