CMAA EXAM 3 COMPREHENSIVE TEST
PAPER QUESTIONS WITH VERIFIED
SOLUTIONS RESOURCE
●● An established patient requests a routine physical examination during
a provider's scheduled week of vacation. What statement should the
CMAA make to the patient?
Answer: "Your provider is unavailable during that time, but I have a
couple of time the following week that might work."
●● A CMAA is closing the office for the day. What action should the
assistant take?
Answer: Activate the alarm system
●● What is a court order to mandate appearance & produce medical
records for a trial?
Answer: Subpoena duces tecum
●● A CMAA receives a referral from a gastroenterologist for a hiatal
hernia that requires additional testing. What action should the assistant
take?
Answer: Contact the referring provider
,●● A CMAA is performing a check-in with a patient. What action
should the assistant take that demonstrates professionalism?
Answer: Greet the patient promptly & courteously
●● What task should a CMAA perform?
Answer: Complete an inventory list of office supplies
●● What refers to rules & beliefs about conduct in relation to health care
issues?
Answer: Ethics
●● A CMAA should identify that what ensures security of patient
medical records?
Answer: Providing each staff member with their own individual login &
password to access the records
●● What is the location of the femur?
Answer: Upper part of the leg
●● What action should a CMAA take to reduce the number of no-show
appointments?
Answer: Call patients 1 to 2 days before their scheduled appointment
, ●● What term indicates an improper release of protected health
information (PHI)?
Answer: Breach of confidentiality
●● An 85-year-old patient, who is accompanied by a family member,
asks a CMAA to clarify instructions regarding a procedure. What action
should the assistant take?
Answer: Observe the patient's nonverbal behavior to verify that they
understand the information
●● A CMAA discovers two charts that they suspect are for the same
patient. What are two identifiers that the assistant should check to ensure
the two charts are for the same patient?
Answer: Patient's last name & date of birth
●● A CMAA is preparing to submit electronical medical claims directly
to the Centers for Medicare & Medicaid Services (CMS). What (form)
should the assistant use?
Answer: CMS-1500 claim form
●● All pages of a patient's medical record must include what
information?
Answer: Patient's name
PAPER QUESTIONS WITH VERIFIED
SOLUTIONS RESOURCE
●● An established patient requests a routine physical examination during
a provider's scheduled week of vacation. What statement should the
CMAA make to the patient?
Answer: "Your provider is unavailable during that time, but I have a
couple of time the following week that might work."
●● A CMAA is closing the office for the day. What action should the
assistant take?
Answer: Activate the alarm system
●● What is a court order to mandate appearance & produce medical
records for a trial?
Answer: Subpoena duces tecum
●● A CMAA receives a referral from a gastroenterologist for a hiatal
hernia that requires additional testing. What action should the assistant
take?
Answer: Contact the referring provider
,●● A CMAA is performing a check-in with a patient. What action
should the assistant take that demonstrates professionalism?
Answer: Greet the patient promptly & courteously
●● What task should a CMAA perform?
Answer: Complete an inventory list of office supplies
●● What refers to rules & beliefs about conduct in relation to health care
issues?
Answer: Ethics
●● A CMAA should identify that what ensures security of patient
medical records?
Answer: Providing each staff member with their own individual login &
password to access the records
●● What is the location of the femur?
Answer: Upper part of the leg
●● What action should a CMAA take to reduce the number of no-show
appointments?
Answer: Call patients 1 to 2 days before their scheduled appointment
, ●● What term indicates an improper release of protected health
information (PHI)?
Answer: Breach of confidentiality
●● An 85-year-old patient, who is accompanied by a family member,
asks a CMAA to clarify instructions regarding a procedure. What action
should the assistant take?
Answer: Observe the patient's nonverbal behavior to verify that they
understand the information
●● A CMAA discovers two charts that they suspect are for the same
patient. What are two identifiers that the assistant should check to ensure
the two charts are for the same patient?
Answer: Patient's last name & date of birth
●● A CMAA is preparing to submit electronical medical claims directly
to the Centers for Medicare & Medicaid Services (CMS). What (form)
should the assistant use?
Answer: CMS-1500 claim form
●● All pages of a patient's medical record must include what
information?
Answer: Patient's name
