BTEC Level 3 National Public Services Unit 2 Leadership and teamwork in the
public services
AS3 Team Leader Qualitites & Skills
In the table below, explain each quality & skill which a good leader must possess
QAULITIES
DECIVSIVNESS
- Make quick decisions
- Make effective decisions with the team
- Make decisions that are beneficial
ADAPTABILITY
- Leader can adjust to new conditions
- Can change plans quickly
COURAGE
- Able to make difficult decisions
- Can lead a team through difficult times
- Isn’t afraid to make mistakes
COMPASSION
- High empathy
- Watches out for other team members and their needs
- Will make sure everyone is benefitting
SKILL
COMMUNICATION
- Can talk to team members without worry
- Can exchange information clearly
- Understanding other members easily
- Listening, talking, planning, sharing
ORGANISING & MULTI-TASKING
- Can organise team tasks amongst members
- Knows who would need what
- Can deal with multiple issues at once
- Can deal with more than one task at a time
PLANNING
- Can make efficient plans
- Shares plans with entire team
- Let’s everyone decide on plans with collaborative input
- Well thought out and are logical
MOTIVATING
- Can get team members to do tasks easily
- Can encourage the team
- Committed to their team and tasks
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 1
public services
AS3 Team Leader Qualitites & Skills
In the table below, explain each quality & skill which a good leader must possess
QAULITIES
DECIVSIVNESS
- Make quick decisions
- Make effective decisions with the team
- Make decisions that are beneficial
ADAPTABILITY
- Leader can adjust to new conditions
- Can change plans quickly
COURAGE
- Able to make difficult decisions
- Can lead a team through difficult times
- Isn’t afraid to make mistakes
COMPASSION
- High empathy
- Watches out for other team members and their needs
- Will make sure everyone is benefitting
SKILL
COMMUNICATION
- Can talk to team members without worry
- Can exchange information clearly
- Understanding other members easily
- Listening, talking, planning, sharing
ORGANISING & MULTI-TASKING
- Can organise team tasks amongst members
- Knows who would need what
- Can deal with multiple issues at once
- Can deal with more than one task at a time
PLANNING
- Can make efficient plans
- Shares plans with entire team
- Let’s everyone decide on plans with collaborative input
- Well thought out and are logical
MOTIVATING
- Can get team members to do tasks easily
- Can encourage the team
- Committed to their team and tasks
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 1
