1
Needs Assessment
Julinna Smith
HRM/326
July 16, 2018
Susan Stevens
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er as
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o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000793680026 from CourseHero.com on 06-25-2021 06:33:08 GMT -05:00
https://www.coursehero.com/file/32540390/HRM326-week-1-paperdoc/
, 2
Needs Assessment
Smith and Sons is a landscaping company that has 50 employees. Of those 50 employees,
there are 5 managers and 3 employees in supportive roles. Due to recent growth of Smith and
Sons, they have decided to implement a new software to cover their payroll and human resources
functions. To fully understand the development needs throughout the business, Smith and Sons
has requested a meeting with the training manager to discuss the department’s training
requirements. To give the upcoming meeting structure, the training manager has been asked to
complete a series of questions in the training analysis form prior to the session. The following
m
er as
answers were relayed by the training manager.
co
eH w
What is your training problem statement or objective?
o.
The objective is to smoothly transition employees into a new payroll and human
rs e
ou urc
resources software system. All employees will use this software for timekeeping, managers and
o
support staff will use this for payroll approval and other HR functions, such as, employee
aC s
personal information and benefits enrollment.
vi y re
What skills and knowledge are required to perform the work?
ed d
Employees must have basic computer skills and be able to navigate the graphical user
ar stu
interface as well as be proficient in programs including the Microsoft suite and internet browsers.
is
The use of dual monitors and experience with internet explorer in addition to data entry
Th
background will be preferable.
What are the measures of successful performance of the work?
sh
Measuring team member’s performance is critical. Some of the ways this can be achieved
is through quarterly appraisals, 360feedback which entails a combination of reviews from
management, peers and reports, and productivity tests. Another measure will include data
This study source was downloaded by 100000793680026 from CourseHero.com on 06-25-2021 06:33:08 GMT -05:00
https://www.coursehero.com/file/32540390/HRM326-week-1-paperdoc/
Needs Assessment
Julinna Smith
HRM/326
July 16, 2018
Susan Stevens
m
er as
co
eH w
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000793680026 from CourseHero.com on 06-25-2021 06:33:08 GMT -05:00
https://www.coursehero.com/file/32540390/HRM326-week-1-paperdoc/
, 2
Needs Assessment
Smith and Sons is a landscaping company that has 50 employees. Of those 50 employees,
there are 5 managers and 3 employees in supportive roles. Due to recent growth of Smith and
Sons, they have decided to implement a new software to cover their payroll and human resources
functions. To fully understand the development needs throughout the business, Smith and Sons
has requested a meeting with the training manager to discuss the department’s training
requirements. To give the upcoming meeting structure, the training manager has been asked to
complete a series of questions in the training analysis form prior to the session. The following
m
er as
answers were relayed by the training manager.
co
eH w
What is your training problem statement or objective?
o.
The objective is to smoothly transition employees into a new payroll and human
rs e
ou urc
resources software system. All employees will use this software for timekeeping, managers and
o
support staff will use this for payroll approval and other HR functions, such as, employee
aC s
personal information and benefits enrollment.
vi y re
What skills and knowledge are required to perform the work?
ed d
Employees must have basic computer skills and be able to navigate the graphical user
ar stu
interface as well as be proficient in programs including the Microsoft suite and internet browsers.
is
The use of dual monitors and experience with internet explorer in addition to data entry
Th
background will be preferable.
What are the measures of successful performance of the work?
sh
Measuring team member’s performance is critical. Some of the ways this can be achieved
is through quarterly appraisals, 360feedback which entails a combination of reviews from
management, peers and reports, and productivity tests. Another measure will include data
This study source was downloaded by 100000793680026 from CourseHero.com on 06-25-2021 06:33:08 GMT -05:00
https://www.coursehero.com/file/32540390/HRM326-week-1-paperdoc/
