University of Phoenix HRM 326 Final Draft HRM 326 Needs Assessment.

Needs Assessment Gabrielle A. Miliner September 25, 2017 HRM/326 Dr. Patricia Belhassen Morgan2 1. What is your training problem statement or objective? The aim of training the CIA’s Global Financial Management auditability department’s newly hired workforce to be able to apply accounting theories, concepts, resolve complex bookkeeping complications, and principles are utilizing accounting software developed by the company. The new computer-based auditing system will certify the accuracy of the financial data input by its handlers. Moreover, it will provide a simplified system for current and new auditors to access the company’s financial tracking system and generate fewer errors, and afford accountability. 2. What skills and knowledge are required to perform the work? The expected requirements consist of a Bachelor’s of Science in Accounting or an interrelated field such as corporate management, and finance with excellent interpersonal, written, and effective verbal communications, and a concentration on customer service. Candidate must also have knowledge in investigating and determining multifaceted accounting complications, formulating or /revising financial reports and developing or directing core controls assessments (Central Intelligence Agency, n.d.). i) Rudimentary computer skills Computer technology has evolved and many of today’s workforce lack competent computer skills; therefore, the primary power that the training department must communicate, and transfer must be basic computer navigation aids to the employees which will deliver acceptable operational input efficiency. The new specialized accounting application program for the workers allow practical use; hence they must have basic KSA’s in the usage of computers. Before, the new auditors would input required financial data into old register books and3 quarterlies. However, this outdated method led to numerous errors, and it was problematic to trace the initial cause of the mistakes. ii) Data Input/ Keyboard Commands Once the accountants have attained the necessary central computer KSA’s, they will then be given additional instruction regarding proper navigation of shared drives in the new accounting application software and enter financial data into the system. iii) Recovering of figures from the accounting program and producing transcripts iv) Comprehending significant error codes generated from the new software The accounting hardware will automatically provide error prompts to notify its users of incorrect data input, and highlight corrective measures to remedy the error. Therefore, it will be imperative for the users to recognize applicable error codes and determine appropriate methods and make recommendations to correct them and overcome particular accounting challenges. 3. What are the measures of successful performance of the work