Juridische
26-3-2021
dienstverlening in
de toekomst
, Inhoud
Hoofdstuk 1 Inleiding..............................................................................................................2
1.1 Wie zijn wij?..................................................................................................................2
1.2 Aanleiding..................................................................................................................... 2
1.3 Probleembeschrijving....................................................................................................3
1.4 Onderzoeksvraag.......................................................................................................... 3
1.5 Doelstelling................................................................................................................... 4
1.6 Leeswijzer..................................................................................................................... 4
Hoofdstuk 2 Achtergrond probleembeschrijving.....................................................................5
2.1 Inleiding........................................................................................................................ 5
2.2 Maatschappelijke context..............................................................................................5
2.3 Juridisch kader..............................................................................................................6
Hoofdstuk 3 Mogelijke veranderingen.....................................................................................8
3.1 Inleiding........................................................................................................................ 8
3.2 Digitalisering van de huidige werkwijze.........................................................................8
3.3 Mediation vanuit huis....................................................................................................9
Hoofdstuk 4 Advies............................................................................................................... 10
4.1 Inleiding...................................................................................................................... 10
4.2 Maatschappij behoefte................................................................................................10
4.3 Onderzoek.................................................................................................................. 10
4.4 Advies......................................................................................................................... 11
Hoofdstuk 5 Bronnenlijst.......................................................................................................12
1
26-3-2021
dienstverlening in
de toekomst
, Inhoud
Hoofdstuk 1 Inleiding..............................................................................................................2
1.1 Wie zijn wij?..................................................................................................................2
1.2 Aanleiding..................................................................................................................... 2
1.3 Probleembeschrijving....................................................................................................3
1.4 Onderzoeksvraag.......................................................................................................... 3
1.5 Doelstelling................................................................................................................... 4
1.6 Leeswijzer..................................................................................................................... 4
Hoofdstuk 2 Achtergrond probleembeschrijving.....................................................................5
2.1 Inleiding........................................................................................................................ 5
2.2 Maatschappelijke context..............................................................................................5
2.3 Juridisch kader..............................................................................................................6
Hoofdstuk 3 Mogelijke veranderingen.....................................................................................8
3.1 Inleiding........................................................................................................................ 8
3.2 Digitalisering van de huidige werkwijze.........................................................................8
3.3 Mediation vanuit huis....................................................................................................9
Hoofdstuk 4 Advies............................................................................................................... 10
4.1 Inleiding...................................................................................................................... 10
4.2 Maatschappij behoefte................................................................................................10
4.3 Onderzoek.................................................................................................................. 10
4.4 Advies......................................................................................................................... 11
Hoofdstuk 5 Bronnenlijst.......................................................................................................12
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