ES438 Quality systems notes – Lecture 18 (Partnerships and Resources)
Types of Partners
Suppliers
Customers
Competitors
Other Groups
Relationship Choices
Contractual Relationship (Transactional)
– Obligation, treaty making, negotiation, bargaining, clause, set of
terms, terms of reference, tie down, bind, do a deal
Partnering Relationship
– Willingness, voluntariness, spontaneousness, right mood, good
will
– Cooperation, joint effort, team work, common cause, mutual
assistance, give and take
Contractual/Transactional
Cost is everything
Short-term contracts and competitive tendering
Suppliers are not your friends
Types of Partners
Suppliers
Customers
Competitors
Other Groups
Relationship Choices
Contractual Relationship (Transactional)
– Obligation, treaty making, negotiation, bargaining, clause, set of
terms, terms of reference, tie down, bind, do a deal
Partnering Relationship
– Willingness, voluntariness, spontaneousness, right mood, good
will
– Cooperation, joint effort, team work, common cause, mutual
assistance, give and take
Contractual/Transactional
Cost is everything
Short-term contracts and competitive tendering
Suppliers are not your friends
