ES438 Quality systems notes – Lecture 8 (Performance Appraisal)
What to do Instead of Performance Appraisal
Management By Walking About
• Giving feedback direction
• Identifying training needs
• Address motivational issues
Develop alternative reward systems
• Market rate
• Pay by age or skill
Provide an alternative basis for promotion
• Assessment centres
• Customer views
• Special projects or assignments
• Lateral moves
Address motivation by non-financial means
• Saying ‘thank you’
• Formal recognition systems
What to do Instead of Performance Appraisal
Management By Walking About
• Giving feedback direction
• Identifying training needs
• Address motivational issues
Develop alternative reward systems
• Market rate
• Pay by age or skill
Provide an alternative basis for promotion
• Assessment centres
• Customer views
• Special projects or assignments
• Lateral moves
Address motivation by non-financial means
• Saying ‘thank you’
• Formal recognition systems