ES438 Quality systems notes – Lecture 4 (Leadership II)
Fire fighting
Here’s what I think we face
Here’s what I think we should do, and why
Here’s what I feel we should keep an eye on
Tell me if you don’t understand, or can’t do it
Tell me what you are seeing or thinking that I have missed
US Forest Service
Why might this be helpful?
- Encourages updating – what is actually happening, now
- Facilitates respectful interaction – trust openness and involvement
- Animates people – promotes movement, flexibility, experimentation etc
- Generates direction – as dynamic, shifting, emerging and responsive (not
planned from the outset)
Leading in uncertain and dynamic situations
- Decision-making…....
- Postpone action until decision is ‘right’
- Defend own ideas rather than revising them
- Reduce listening to others
- Spend time ‘polishing’ or developing the decision
- Leads to blind spots
Fire fighting
Here’s what I think we face
Here’s what I think we should do, and why
Here’s what I feel we should keep an eye on
Tell me if you don’t understand, or can’t do it
Tell me what you are seeing or thinking that I have missed
US Forest Service
Why might this be helpful?
- Encourages updating – what is actually happening, now
- Facilitates respectful interaction – trust openness and involvement
- Animates people – promotes movement, flexibility, experimentation etc
- Generates direction – as dynamic, shifting, emerging and responsive (not
planned from the outset)
Leading in uncertain and dynamic situations
- Decision-making…....
- Postpone action until decision is ‘right’
- Defend own ideas rather than revising them
- Reduce listening to others
- Spend time ‘polishing’ or developing the decision
- Leads to blind spots
