P.O. Box 342-01000
Thika
Email:
Web: www.mku.ac.ke
DEPARTMENT OF MANAGEMENT
COURSE CODE: BBM2103
COURSE TITLE: ORGANIZATIONAL BEHAVIOUR
Instructional Material for BBM- Distance Learning
1
,TABLE OF CONTENT
COURSE OUTLINE.......................................................................................................... 3
TOPIC ONE: AN INTRODUCTION TO ORGANIZATION BEHAVIOUR.............. 6
TOPIC TWO: THE INDIVIDUAL AND THE ORGANIZATION............................ 11
TOPIC THREE: ORGANIZATIONS AND ITS COMPONENT PARTS................... 25
TOPIC FOUR: INTERPERSONAL AND GROUP RELATIONSHIPS..................... 38
TOPIC FIVE: DECISION MAKING........................................................................ 50
TOPIC SIX: ORGANIZATION POWER AND POLITICS.................................. 54
TOPIC SEVEN: LEADERSHIP.................................................................................... 63
TOPIC EIGHT: MOTIVATION AND THEORIES OF MOTIVATION................... 73
TOPIC NINE: COMMUNICATION....................................................................... 90
SAMPLE EXAM............................................................................................................ 101
2
,BBM2103: ORGANIZATIONAL BEHAVIOUR
COURSE OUTLINE
By the end of this unit the course the learner should be able to:-
i. Define organizational behavior and culture
ii. Explain quality organization leadership
iii. Explain motivation and theories of motivation
iv. Describe method of organization communication
Mode of learning/ learning methodology
Lectures and tutorials, Group discussions, Demonstrations, Case studies, Individual
assignments
Course Assessment
Main examination 70%
Continues assess (CATs) 20%
Assignments 10%
Total 100%
Course Content
Week Topic Subtopic
1 Introduction to basic concepts Introductions
Scope of organizational behavior
Trends in current organizations
Organizational culture
2 Organizational behavior at Personality
individual and group levels Perception
Attitude and job satisfaction
Learning
3 Organizations and its Organizational culture
component parts Structure
3
, Organizational environment
4 CAT 1
5 Interpersonal and group Group dynamics
relationships Types of groups
Group formations and characteristics
Groups and conflicts
6 Decisions making process Introduction
Tools of decision making
Types of decisions
Type of decisions making process
7 Organization power and Introduction
8 politics Power and authority
Viewpoints of power
Power tactics and influencing strategies
Politics in organizations
Political behavior
Power and politics in the post modern
organization
9 CAT 2
10 Leadership and its role in Need for leadership
achieving organizational Theories of Leadership
goals and objectives Leadership styles
11 Motivation and theories of Meaning of motivation
motivation Nature of motivation
Importance of motivation in an organization
Features of a sound motivational system
Motivational process
Motivation theories
12 Organizational Meaning of communication
communication process Communication process
Types of communication
4
Thika
Email:
Web: www.mku.ac.ke
DEPARTMENT OF MANAGEMENT
COURSE CODE: BBM2103
COURSE TITLE: ORGANIZATIONAL BEHAVIOUR
Instructional Material for BBM- Distance Learning
1
,TABLE OF CONTENT
COURSE OUTLINE.......................................................................................................... 3
TOPIC ONE: AN INTRODUCTION TO ORGANIZATION BEHAVIOUR.............. 6
TOPIC TWO: THE INDIVIDUAL AND THE ORGANIZATION............................ 11
TOPIC THREE: ORGANIZATIONS AND ITS COMPONENT PARTS................... 25
TOPIC FOUR: INTERPERSONAL AND GROUP RELATIONSHIPS..................... 38
TOPIC FIVE: DECISION MAKING........................................................................ 50
TOPIC SIX: ORGANIZATION POWER AND POLITICS.................................. 54
TOPIC SEVEN: LEADERSHIP.................................................................................... 63
TOPIC EIGHT: MOTIVATION AND THEORIES OF MOTIVATION................... 73
TOPIC NINE: COMMUNICATION....................................................................... 90
SAMPLE EXAM............................................................................................................ 101
2
,BBM2103: ORGANIZATIONAL BEHAVIOUR
COURSE OUTLINE
By the end of this unit the course the learner should be able to:-
i. Define organizational behavior and culture
ii. Explain quality organization leadership
iii. Explain motivation and theories of motivation
iv. Describe method of organization communication
Mode of learning/ learning methodology
Lectures and tutorials, Group discussions, Demonstrations, Case studies, Individual
assignments
Course Assessment
Main examination 70%
Continues assess (CATs) 20%
Assignments 10%
Total 100%
Course Content
Week Topic Subtopic
1 Introduction to basic concepts Introductions
Scope of organizational behavior
Trends in current organizations
Organizational culture
2 Organizational behavior at Personality
individual and group levels Perception
Attitude and job satisfaction
Learning
3 Organizations and its Organizational culture
component parts Structure
3
, Organizational environment
4 CAT 1
5 Interpersonal and group Group dynamics
relationships Types of groups
Group formations and characteristics
Groups and conflicts
6 Decisions making process Introduction
Tools of decision making
Types of decisions
Type of decisions making process
7 Organization power and Introduction
8 politics Power and authority
Viewpoints of power
Power tactics and influencing strategies
Politics in organizations
Political behavior
Power and politics in the post modern
organization
9 CAT 2
10 Leadership and its role in Need for leadership
achieving organizational Theories of Leadership
goals and objectives Leadership styles
11 Motivation and theories of Meaning of motivation
motivation Nature of motivation
Importance of motivation in an organization
Features of a sound motivational system
Motivational process
Motivation theories
12 Organizational Meaning of communication
communication process Communication process
Types of communication
4
