Unit III Article Review
Columbia Southern University
BHR 3351 Human Relations and Development
Unit III Article
Review
I found this article interesting and informative. The author’s main point of his article
was to identify and discuss the generational differences within the workplace. The article also
discuss’ ways managers who manage multiple generations can create an atmosphere where and
how they can work together. I believe the authors intended audience is any manager looking
for ways to improve and understand the ever-changing dynamics of his workplace. By
dynamic, I mean the multiple generations that are either entering the workforce, working longer
or retired individuals reentering the workforce.
When Identifying the interpersonal skills of each generation we use the styles in the
article. There are four groups of workers in the workforce today. Veterans were born between
1922 and 1945, Baby Boomers were born between 1946 and 1964, Generation X were born
before 1980 and then Millennials were between 1981 and 1996[ CITATION UNK20 \l 1033 ].
The interpersonal skills of Veterans and Baby Boomers are similar. They use a more formal
style with face-to-face meetings being their primary source of communication. They did not
grow up with technological we use today. They did not have smartphones, computers or other
connected devices. For this reason, Veterans and Baby Boomers are thought to be less adept
with technology than Generation X and Millennials. While baby boomers are thought to have an
incredibly strong work ethic, even as there is an increasing number of people from this
generation continuing to work well past retirement age. Many baby boomers have had to
make multiple career changes after being forced out due to automation or ageist hiring
practices. All these will further complicate workplace communication.