BHR 3351
Unit VI Reflection Paper
Columbia Southern University
BHR 3351 Human Relations and Development
Unit VI Reflection Paper
While determining what I would right about in my reflection paper I remembered back
to when I begin my career as a safety professional. The company was Scope Services, they were
a subcontractor that worked for utility companies. Our main business modified or built
substations from the ground, up. When I was hired the company, I was told we had a culture
problem. Their previous safety managers were older men who barked orders and never took
their issues or concerns too seriously. They also dealt with a disconnect with corporate and
found it difficult to get the equipment they needed to do their job. I was hired to help change
the culture and create a better relationship between management and the technicians. To say it
was difficult is an understatement. In this paper we will discuss ways in which I built my
relationships with the technicians to create a better safety culture and the difficulties we faced.
I can still remember my first day on the job. James, who was also part of the safety
team, and me traveled out to a job site to introduce myself. When we arrived, you could feel the
cold shoulder from the gate. The entire encounter was just a them versus us. I introduced
myself and explained that I would now be his safety contact for Scope. We were basically just
going through the motions and we could tell they all just wanted us to leave. Before I left, I
gave Clint my number and let him know that he or anyone else could call me anytime. My first
encounter was a complete let down to me, but I had to remember that it was my job to earn their
trust in order to build a better culture. My next encounter with this crew ended up being the
first step towards earning their trust.
Unit VI Reflection Paper
Columbia Southern University
BHR 3351 Human Relations and Development
Unit VI Reflection Paper
While determining what I would right about in my reflection paper I remembered back
to when I begin my career as a safety professional. The company was Scope Services, they were
a subcontractor that worked for utility companies. Our main business modified or built
substations from the ground, up. When I was hired the company, I was told we had a culture
problem. Their previous safety managers were older men who barked orders and never took
their issues or concerns too seriously. They also dealt with a disconnect with corporate and
found it difficult to get the equipment they needed to do their job. I was hired to help change
the culture and create a better relationship between management and the technicians. To say it
was difficult is an understatement. In this paper we will discuss ways in which I built my
relationships with the technicians to create a better safety culture and the difficulties we faced.
I can still remember my first day on the job. James, who was also part of the safety
team, and me traveled out to a job site to introduce myself. When we arrived, you could feel the
cold shoulder from the gate. The entire encounter was just a them versus us. I introduced
myself and explained that I would now be his safety contact for Scope. We were basically just
going through the motions and we could tell they all just wanted us to leave. Before I left, I
gave Clint my number and let him know that he or anyone else could call me anytime. My first
encounter was a complete let down to me, but I had to remember that it was my job to earn their
trust in order to build a better culture. My next encounter with this crew ended up being the
first step towards earning their trust.
