Armstrong's Handbook of Human Resource Management Practice 12E

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ARMSTRONG’S
HANDBOOK
OF HUMAN RESOURCE
MANAGEMENT PRACTICE

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THIS PAGE IS INTENTIONALLY LEFT BLANK

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12TH EDITION


ARMSTRONG’S
HANDBOOK
OF HUMAN RESOURCE
MANAGEMENT PRACTICE




KoganPage Michael Armstrong

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Publisher’s note
Every possible effort has been made to ensure that the information contained in this book
is accurate at the time of going to press, and the publishers and author cannot accept respon-
sibility for any errors or omissions, however caused. No responsibility for loss or damage
occasioned to any person acting, or refraining from action, as a result of the material in this
publication can be accepted by the editor, the publisher or the author.



First edition published in 1977 as A Handbook of Personnel Management Practice by Kogan Page
Limited
Seventh edition published in 1999 as A Handbook of Human Resource Management Practice
Eleventh edition published in 2009 as Armstrong’s Handbook of Human Resource Management
Practice
Twelfth edition 2012

Apart from any fair dealing for the purposes of research or private study, or criticism or review, as
permitted under the Copyright, Designs and Patents Act 1988, this publication may only be repro-
duced, stored or transmitted, in any form or by any means, with the prior permission in writing of the
publishers, or in the case of reprographic reproduction in accordance with the terms and licences
issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the
publishers at the undermentioned addresses:

120 Pentonville Road 1518 Walnut Street, Suite 1100 4737/23 Ansari Road
London N1 9JN Philadelphia PA 19102 Daryaganj
United Kingdom USA New Delhi 110002
www.koganpage.com India

© Michael Armstrong, 1977, 1984, 1988, 1991, 1995, 1996, 1999, 2001, 2003, 2006, 2009, 2012

The right of Michael Armstrong to be identified as the author of this work has been asserted by him in
accordance with the Copyright, Designs and Patents Act 1988.

ISBN 978 0 7494 6550 6
E-ISBN 978 0 7494 6551 3

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library.

Library of Congress Cataloging-in-Publication Data

Armstrong, Michael, 1928–
Armstrong’s handbook of human resource management practice / Michael Armstrong. – 12th ed.
p. cm.
ISBN 978-0-7494-6550-6 – ISBN 978-0-7494-6551-3 1. Personnel management–Handbooks,
manuals, etc. I. Title. II. Title: Handbook of human resource management practice.
HF5549.17.A76 2012
658.3–dc23
2011043139

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Printed and bound in the UK by Ashford Colour Press