Business Organizations and environment

HND BUSINESS

UNIT 3 ORGANIZATIONS AND BEHAVIOR

,CONTENT PAGE
TYPES OF BUSINESS STRUCTURES_______________________________5

 FORMAL_______________________________________________5
 INFORMAL______________________________________________5
 Entrepreneurial___________________________________________5
 Functional organization structure______________________________6
 Divisional organization structure_______________________________6
 Centralized organization______________________________________6
 Decentralized organization____________________________________6

2 COMPANIES IN AUTOMOBILE SECTOR COMPARING THE STRUCTURES USED BY BOTH THE
COMPANIES_________________________________________________________6

TOYOTA____________________________________________________7,8

HONDA_______________________________________________________8,9

LEADERSHIP STYLES____________________________________________________9

DEMOCRATIC LEADERSHIP STYLE_____________________________________________9,10

AUTOCRATIC LEADERSHIP STYLE_________________________________________________10

PATERNALISTIC LEADERSHIP STYLE___________________________________________________10

LAISSEZ-FAIRE LEADERSHIP STYLE__________________________________________________10

TYPES OF FACTORS THAT ARE AFFECTING EMPLOYEE BEHAVIOUR___________________________11

Leadership______________________________________________________________________11,12

Work Culture________________________________________________________________________12

Job Responsibilities_______________________________________________________________12

Effective Communication____________________________________________________________12

Family and Personal Life______________________________________________________12,13

Relationship at work____________________________________________________________13

IDENTIFYING 3 DIFFERENT ORGANIZATIONAL THEORIES AND APPROACHES__________________13

TAYLOR [1856-1917] AND SCIENTIFIC MANAGEMENT________________________________13,14

,MASLOW [1908-1970] AND THE HIERARCHY OF HUMAN NEEDS___________________________14

HERZBERG [1923-2000] AND THE ‘’TWO – FACTOR THEORY’’_______________________________14,15

ADVANTAGES AND DISADVANTAGES OF EACH
ORGANIZATIONAL THEORY____________________________________________15,16,17

EVALUATION OF 3 DIFFERENT THEORIES AND APPROACHES_____________________________17,18,19

EXAMPLES OF ORGANIZATIONS THAT USE THESE

APPROACHES IN TODAYS WORLD_______________________________________________________19

WHAT MOTIVATES EMPLOYEES TO GO TO WORK EACH MORNING___________________________20,21

UNDERSTANDING THE THEORIES OF EMPLOYEES_________________________________________21

FINANCIAL AND NON FINANCIAL REWARD SYSTEMS OF MOTIVATION___________________________21

FINANCIAL REWARD SYSTEM__________________________________________________________21

 Hourly or time wage rate_________________________22
 Piece rate____________________________________________,22
 Salary________________________________________________________22
 Commission_____________________________________________________22
 Performance related pay and bonuses______________________________22
 Profit sharing_____________________________________________________22
 Fringe benefits_____________________________________________________23

NON-FINANCIAL REWARD SYSTEMS_______________________________________________23

 Job rotation___________________________________________________________23
 Job enlargement_______________________________________________________23
 Job enrichment
 Team working_________________________________________________________24
 Quality circles__________________________________________________________23
 Worker participation_____________________________________________________23

DEFINITION OF TEAM WORK________________________________________________________24

PURPOSE OF TEAM WORK____________________________________________________24,25

THE EFFECTIVENESS OF TEAM DECISION MAKING DEPENDING ON VARIOUS
FACTORS__________________________________25

FORMAL AND INFORMAL TEAM GROUP_____________________________________________26,27

PERFORMANCE STAGES OF TEAM_______________________________________________________28

,  Forming ___________________________________________________________________28
 Storming ____________________________________________________________________29
 Norming_____________________________________________________________________29
 Performing_________________________________________________________________29

ORGANIZATIONS WHO USE THIS METHOD______________________________________________29,30

IMPACT OF IT ON TEAM WORK____________________________________________________31

 TECHNOLOGY BENEFITS________________________________________________31
 PROJECT MANAGEMENT SOFTWARE________________________________________31,32
 VIDEO CONFERENCING__________________________________________________32
 CLOUD COMPUTING_____________________________________________________32
 WEBINARS_____________________________________________________________32,33
 PORTABLE DOCUMENT FORMAT___________________________________________33
 VOIP [VOICE OVER INTERNET PROTOCOL]____________________________________33,34

PRESENTATION_________________________________________________________________34

DEFINITION_______________________________________________________________________34

THERE ARE VARIOUS TYPES OF STAKEHOLDERS I.E. INTERNAL AND EXTERNAL
STAKEHOLDERS_____________________________________________________________________34

EMPLOYEES________________________________________________________________________35

MANAGERS/DIRECTORS______________________________________________________________35

OWNERS__________________________________________________________________________35

SUPPLIERS_______________________________________________________________________35,36

CUSTOMERS______________________________________________________________________36

CREDITORS_______________________________________________________________________36

SHAREHOLDERS___________________________________________________________________36

GOVERNMENT____________________________________________________________________37

SOCIETY,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,37


ORGANIZATIONAL BEHAVIOUR UNIT 3 TASK 1