ECON 3303 - Chapter 9 Decision Support Systems. Questions and Answers. Complete Guide.

ECON 3303 - Chapter 9 Decision Support Systems. Questions and Answers. Complete Guide. Chapter 9 Decision Support Systems 1. To succeed in business today, companies need information systems that support the diverse information and decision-making needs of their managers and business professionals. True False 2. The author of your text explicitly states that the type of information required by decision makers in a company is directly related only to the level of management decision-making in the decision situations they face. True False 3. The author of your text outlines a conceptual view of the levels of managerial decision-making that must be supported by information technology in a successful organization. Accordingly, these levels are: strategic management, tactical management, and organizational management. True False 4. The author of your text outlines a conceptual view of the levels of managerial decision-making. Decisions made at the operational level tend to be more structured, those at the tactical level more semi-structured, and those at the strategic management level more unstructured. True False 5. The author of your text outlines a conceptual view of the levels of managerial decision-making. Structured decisions involve situations where the procedures to follow when a decision is needed cannot be specified in advance. True False 6. The author of your text outlines a conceptual view of the levels of managerial decision-making. An inventory reorder decision is an example of a highly structured decision that is normally made at the operational management level. True False 7. The author of your text outlines a conceptual view of the levels of managerial decision-making. Unstructured decisions involve decision situations where it is not possible to specify in advance most of the decision procedures to follow. True False 8. The author of your text outlines a conceptual view of the levels of managerial decision-making. A decision that involves starting a new line of products or making major changes to employee benefits would usually be very structured in nature. True False 9. A difference between a management information system (MIS) and a decision support system (DSS) is a MIS provides information about an organization whereas the DSS provides decision support techniques to analyze specific problems or opportunities. True False 10. A difference between a management information system (MIS) and a decision support system (DSS) is a MIS provides interactive inquiries and responses whereas the DSS provides decision support techniques to analyze specific problems or opportunities. True False 11. A difference between a management information system (MIS) and a decision support system (DSS) is a MIS provides information in a pre-specified, fixed format whereas the DSS information in an ad hoc, flexible, and adaptable format. True False 12. Information systems at the strategic level of management require more summarized, ad hoc, unscheduled reports, forecasts, and external intelligence to support its more unstructured planning and policy-making responsibilities. True False