Decision Making
There are decisions which are made on daily
basis and therefore the information is used
by business such as Burger and Bites and to
Using
make decisions and how to manage any
problem which may come up. Some level of
managing decisions are as follows:
Information
Operational
Tactical
P1
Strategic
What is information used for and by
who? Operational decisions are short term
There are different purposes of using decisions and are made quickly an example
information which helps in the people from where and when Burger and Bites are
communicating and interacting. The purposes receiving their raw materials.
include: Tactical decisions are medium term
Operational support decisions and are changing the restaurants
Analysis daily routines. An example would be as
Decision making Burger and Bites have many branches
Gaining advantage worldwide to reduce cost in one branch the
sales information can be seen and
Operational Support compared to the running cost per hour by
Businesses use information to work this they can decide if they can open later or
effectively together. The information obtained close earlier.
is used for making important decisions as Strategic decisions are long time decisions
soon as possible. So for Burger and Bites and aren’t regular decisions and these
(food chain) some of the products are freshly decisions can be used to achieve goals. For
prepared, while some are cooked in batches example, Burger and Bites can make
and need more time to defrost. If the orders decisions to reduce prices of a product
by customers are recorded on an EPOS which is not performing well in sales and
system (electronic point of sale) then an decrease price and see if sales increase of
operational support system can alert the that product if not then the price can be
manager as to when they need to defrost or reverted.
cook more bulk products. Gaining Advantage
Gaining advantage is using the information
Analysis so an organization can make better
For Burger and Bites the information consists decisions which benefits the business thus
of weekly sales and costs which are then increasing sales and profits. This is when a
compared to reports of the previous weeks company takes full advantage of an
and check to see if a business has increased opportunity for instance during the football
or decreased profits. Furthermore, to analyze world cup Burger and Bites can make a
the information the food chain would special burger naming it something related
compare current reports to the previous to football and advertising it more so sales
months or year and try to find a trend or even may increase as there are a large number of
compare to their competitors and see the football fans worldwide.
, What is Information? Secondary Business Functional Areas
Information is data which is accurate, specifc It is where another organization uses the
and has a context for the person who is Sales: Sales department checks the products
data which you have collected and uses being sold who are buying it and the quantity
receiving it. When information is entered in a that data for other purposes like comparing they are selling. An example would be the sales
computer it is known as data. department in Burger and Bites will be able to
identify how much stock they have for the day
Types of information? and how much more will be required and then
There are different types of information which the management can be informed for a restock.
are used in the
organization and Purchasing: This department makes sure the
they are: suppliers are keeping up with the company’s
Qualitative standard. The purchasing department finds the
best supplier who is supplying for a cheap price,
Quantitative
quick delivery and reliable thus maintaining the
Primary quality. For example, at Burger and Bites the
Secondary purchasing department must look for Fresh meat
supplier, packaging supplier then also culinary
Qualitative item supplier and more.
It is information which is non-numeric and is Marketing: The marketing department focuses
something personal and subjective. For on the competitors and the customers. The
example, a food chain created a survey which marketing department also checks the sales
is used for collecting information from the they make, the sales the competitors make and
customers such as the opinion on the food, the types of competitors.
was the food excellent, good, average or not
good. Finance: The finance department is usually
split. Financial accounting deals with the
organization’s income and other expenditures.
Quantitative The management accounting is focused on how
This is information which can be measured the organization spends its money. An example
numerically, and it can be proven as a fact. An would be at Burger and Bites on how much
example in a food chain would be “how long income the business has made and how much
did you wait to place your order?” the answer they have spent.
is usually a numeric value or even yes or no.
Personnel: Personnel department evaluates
information about the employees in the
Primary organization. This is done to check employee
This is information which is collect by yourself. progression their wages and all work details like
The examples of primary information are days taken off and more.
surveys, interviews and much more. One of
the advantages of primary information is you
can rely on it as it is taken by yourself and you
would be 100% sure where it came from and
you would know all the processes.
There are decisions which are made on daily
basis and therefore the information is used
by business such as Burger and Bites and to
Using
make decisions and how to manage any
problem which may come up. Some level of
managing decisions are as follows:
Information
Operational
Tactical
P1
Strategic
What is information used for and by
who? Operational decisions are short term
There are different purposes of using decisions and are made quickly an example
information which helps in the people from where and when Burger and Bites are
communicating and interacting. The purposes receiving their raw materials.
include: Tactical decisions are medium term
Operational support decisions and are changing the restaurants
Analysis daily routines. An example would be as
Decision making Burger and Bites have many branches
Gaining advantage worldwide to reduce cost in one branch the
sales information can be seen and
Operational Support compared to the running cost per hour by
Businesses use information to work this they can decide if they can open later or
effectively together. The information obtained close earlier.
is used for making important decisions as Strategic decisions are long time decisions
soon as possible. So for Burger and Bites and aren’t regular decisions and these
(food chain) some of the products are freshly decisions can be used to achieve goals. For
prepared, while some are cooked in batches example, Burger and Bites can make
and need more time to defrost. If the orders decisions to reduce prices of a product
by customers are recorded on an EPOS which is not performing well in sales and
system (electronic point of sale) then an decrease price and see if sales increase of
operational support system can alert the that product if not then the price can be
manager as to when they need to defrost or reverted.
cook more bulk products. Gaining Advantage
Gaining advantage is using the information
Analysis so an organization can make better
For Burger and Bites the information consists decisions which benefits the business thus
of weekly sales and costs which are then increasing sales and profits. This is when a
compared to reports of the previous weeks company takes full advantage of an
and check to see if a business has increased opportunity for instance during the football
or decreased profits. Furthermore, to analyze world cup Burger and Bites can make a
the information the food chain would special burger naming it something related
compare current reports to the previous to football and advertising it more so sales
months or year and try to find a trend or even may increase as there are a large number of
compare to their competitors and see the football fans worldwide.
, What is Information? Secondary Business Functional Areas
Information is data which is accurate, specifc It is where another organization uses the
and has a context for the person who is Sales: Sales department checks the products
data which you have collected and uses being sold who are buying it and the quantity
receiving it. When information is entered in a that data for other purposes like comparing they are selling. An example would be the sales
computer it is known as data. department in Burger and Bites will be able to
identify how much stock they have for the day
Types of information? and how much more will be required and then
There are different types of information which the management can be informed for a restock.
are used in the
organization and Purchasing: This department makes sure the
they are: suppliers are keeping up with the company’s
Qualitative standard. The purchasing department finds the
best supplier who is supplying for a cheap price,
Quantitative
quick delivery and reliable thus maintaining the
Primary quality. For example, at Burger and Bites the
Secondary purchasing department must look for Fresh meat
supplier, packaging supplier then also culinary
Qualitative item supplier and more.
It is information which is non-numeric and is Marketing: The marketing department focuses
something personal and subjective. For on the competitors and the customers. The
example, a food chain created a survey which marketing department also checks the sales
is used for collecting information from the they make, the sales the competitors make and
customers such as the opinion on the food, the types of competitors.
was the food excellent, good, average or not
good. Finance: The finance department is usually
split. Financial accounting deals with the
organization’s income and other expenditures.
Quantitative The management accounting is focused on how
This is information which can be measured the organization spends its money. An example
numerically, and it can be proven as a fact. An would be at Burger and Bites on how much
example in a food chain would be “how long income the business has made and how much
did you wait to place your order?” the answer they have spent.
is usually a numeric value or even yes or no.
Personnel: Personnel department evaluates
information about the employees in the
Primary organization. This is done to check employee
This is information which is collect by yourself. progression their wages and all work details like
The examples of primary information are days taken off and more.
surveys, interviews and much more. One of
the advantages of primary information is you
can rely on it as it is taken by yourself and you
would be 100% sure where it came from and
you would know all the processes.
