Topic/Week 1
Grand Canyon University
DQ 1
Alma Faulkenberger is an 85-year-old female outpatient sitting in the waiting room
awaiting an invasive pelvic procedure. The health care professional who will assist
in her procedure enters the room and calls "Alma." There is no reply so the
professional retreats to the work area. Fifteen minutes later the professional returns
and calls "Alma Frankenberg." Still no reply, so he leaves again. Another 15
minutes pass and the professional approaches Alma and shouts in her ear, "Are you
Alma Frankenberg?" She replies, "No I am not, and I am not deaf either, and when
you get my name correct I will answer you."
Using the topic 1 materials, develop a plan to help Alma be compliant with the
procedure and post-treatment medication. Also, describe the approach you would
take to patient education in this case.
DQ 2
How would you use collaboration to assist in compliance with a patient as difficult
as Alma?
1