BUSI 2003 Final Exam Week 6 - (Question and Answers )

1. Symbols used within a typical flow-process chart include all of the following except: 2. Which of the following matches between quality gurus and the guru's philosophy is incorrect? 3. Outsourcing occurs when a firm moves work performed internally to another facility belonging to the same firm but in another country. 4. Which of the following is not a qualitative approach to forecasting? 5. Which of the following is not a perpetual measure of service? 6. The measures of quality used in manufacturing processes can be readily transferred to service operations. 7. Service quality is based on the gap between and . 8. The process of constructing a flowchart for service operations is also referred to as service blueprinting. 9. The process view of business is vertical in nature while the functional view is horizontal in nature. 10. Two common measures of flexibility are volume and mix flexibility. 11. Five commonly employed forms of structural change of a supply chain include each of the following except: 12. When selecting a forecast, one should consider each of the following except: 13. Correctly complete the following sentence. Aggregate planning typically: 14. Assume you have discovered from historical records that simple linear regression is an effective means of predicting the labor cost of some project tasks. You have found that the weight associated with an item (in pounds) produced in historical projects is an accurate and reliable predictor of labor cost. In fact, from these historical records, you have developed a linear equation expressing the relationship between the weight of the item and labor cost. The estimated regression equation is 1300 + 0.25x. For an upcoming project, which includes the task of manufacturing an item weighing 7,000 pounds, what is your estimate of the task cost using this estimated regression equation? 15. Order placement involves two processes: Getting the order from the 4 out of 4 points customer and providing information regarding the order fulfillment process to the customers. DOWNLOAD FOR MORE ACCURATE SOLUTIONS