Homework Assignment 2
Due in Week 2 and worth 30 points
Answer the following questions in the space provided below:
Explain the importance of variation to health-care organizations and answer the following
questions.
a. What might be the key processes for health-care organizations?
b. What are the potential common causes of variation that would have an impact on the
key processes of health-care organizations?
c. What special causes might be more important than the others?
d. How might health-care organizations’ business environment be dynamic and change
over time?
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Type your answers below and submit this file in Week 2 of the online course shell:
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Variation may come from many interrelated factors, some of them are out of the control of the health care
system. Not all variation is undesirable or inappropriate. Differentate from the types of variation to
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determine what is acceptable and what is not so that they can get recommendations for action.
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a. What might be the key processes for health-care organizations?
A key process for health care organizations is Focus on Patients, the services are designed to take care
of their patients, to evaluate an health care organization is operated efficiently or not dependent on the
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satisfaction of patients and how it meet the needs of the community they are serving.
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b. What are the potential common causes of variation that would have an impact on the key
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processes of health-care organizations?
The potential common causes of variation that would impact on the team are the process or the
complexity of its system. There is nobody could know everything or can do many paths at the same time
to work on an issue so that the process involves more than one discipline or work area, the solutions
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require creativity and staff commitment. Moreover, health care organization have to make themselves
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variety to meet the variation of the community where they are serving.
c. What special causes might be more important than the others?
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A patient who get sick and the organization couldn't take care of them on time would be a huge matter,
and it is the most important cause, i mean that will be the critical problem to a health care organization.
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With a health service, the health care organization have to on call 24 hours a day and 7 days a week so
that they need the variation in the workforce to take care of any patient immediately. If they can't start that
first step, there is nothing to do.
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d. How might health-care organizations’ business environment be dynamic and change over time?
Health-care organization's business environment might be dynamic and change over time by making a
good growth strategies. A good growth strategies could make the health-care organizations’ more focus
on the efforts, use the new technology, lean system. Health care organization will pursue lower-cost
settings more aggressively while employing creative approaches to take care of patients.
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