TEST BANK FOR JOURNEY ACROSS THE LIFE SPAN 6TH EDITION BY POLAN

TEST BANK FOR JOURNEY
ACROSS THE LIFE SPAN 6TH
EDITION BY POLAN

,MULTIPLE CHOICE
1. Communication is the:

a. Last step in the nursing process
b. Most vital link between diagnosis and disease
c. Exchange of information and ideas
d. Basis for all thinkingprocesses

Answer:


2. Part of the communication process is:

a. Emotional
b. Mental
c. Physical
d. Feedback

Answer:


3. The person who interprets the message is called the:

a. Sender
b. Receiver
c. Method
d. Process

Answer:


4. A form of verbal communication is:

a. Body language
b. Gestures
c. Appearance
d. Words

Answer:


5. A professional appearance by the health care worker can communicate:

, Polan, Journey Across the Life Span, 6e WTB-02-2



a. Incompetence
b. Uncaring
c. Pride
d. Acceptance

Answer:


6. Which of the following behaviors by your patient indicates a willingness to communicate?

a. Downcast eyes
b. Face toward you
c. Legs tightly crossed
d. Slumping

posture Answer:


7. Which of the following describes nonverbal behavior? Select all that apply. Formatted: Font: Italic


a. Gestures
b. Spoken word
c. Tone of voice
d. Aggressive style

Answer:


8. Periods of silence during the communication process allow the health care worker to:

a. Redirect the patient
b. Observe nonverbalbehavior
c. Relieve the patient’sanxiety
d. Minimize

rejection Answer:


9. The communication style that serves to empower the individual is:

a. Assertive
b. Unassertive
c. Aggressive
d. Passive