IOP 3705 ASSIGNMENT 2

QUESTION 1 Four activities involved in the General Model of Planned Change (Cummings & Donovan 2020) 1) Entering & Contracting: 1.1) These events help managers decide whether they want to engage further in a planned change programme and commit resources to the process 1.2)Entering involves gathering initial data to understand the problems facing the organisation 1.3)Problems or opportunities are discussed to develop a contract to engage in planned change 1.4)The contract spells out future change activities, the resources and how members will be involved Example: • The company is facing an issue of outgrowing its own organisational structure and lack of skill set to drive the process and growth. • We see in the case study, CEO of Alive (Pty) Ltd contacted director of Quest (Pty) Ltd to assist with redesigning the organisation and improve supporting process. • Through detailed analysis of company structures and systems, the Quest OD team was able to understand the problems facing Alive (Pty) Ltd and subsequently entered into an OD relationship to engage in further planned change. 2) Diagnosing: 2.1) Here the client system is carefully studied 2.2)Diagnosis can focus on understanding organisational problems or on stories about the organisations’ positive attributes 2.3)The process includes choosing an appropriate model for gathering, analysing, and feeding back information to managers about the problems/opportunities that exist 2.4)Diagnostic models can be used to explore organisation issues, group level issues and individual level issues. Example: • Through detailed analysis of company structures and systems, as well as focused collaboration with the owner and his key leaders, the Quest OD team was able to understand the problems facing Alive (Pty) Ltd. • As can be seen from the case study after analysing the information, feedback is given to the CEO of Alive (Pty) Ltd, it was decided to develop a new organisational structure 3) Planning & Implementing Change Entering and contracting Planning and implementing change Diagnosing Evaluating and institutionalising change This study source was downloaded by from CourseH on :25:05 GMT -05:00 This study resource was shared via CourseH IOP3705: 5 3.1)Organisation members and practitioners jointly plan and implement OD interventions. 3.2)There are 4 major types of OD Interventions: a) Human process interventions at the individual, group, and organisational level b) Techno structural interventions that modify an organisation's structure and technology c) Human resource management interventions that seek to improve member performance and wellness d) Strategic change interventions that involve managing the organisation’s relationship to its external environment Example: • The designed leveraged both the current skill and a series of newly identified skill areas • OD Quest team helped develop new processes and procedures to improve the documentation of event requirements • Streamlined custom-built pricing by leveraging the clients existing technology • Built logical and comprehensive IT plan to better address users’ needs. • The plan identified off the shelf software packages and introduced technology firms that could provide improved service and trusted technology advise • The change process involved the division of labour which affected employees, on-going change information were communicated to all employees via emails and memos 4) Evaluating and Institut