Organizational Theory, Design, and Change, 7e (Jones)

Organizational Theory, Design, and Change, 7e (Jones) Chapter 4 Basic Challenges of Organizational Design 1) Differentiation is the process of establishing and controlling the division of labor in an organization. Answer: TRUE Page Ref: 92 Difficulty: Easy LO: 4-1 2) Division of labor and differentiation are high in a complex organization. Answer: TRUE Page Ref: 92 Difficulty: Easy LO: 4-1 3) An organizational role is a set of task-related behaviors required of a person by his or her position in an organization. Answer: TRUE Page Ref: 94 Difficulty: Easy LO: 4-1 4) Support functions manage and improve the efficiency of an organization's conversion processes so that more value is created. Answer: FALSE Page Ref: 95 Difficulty: Easy LO: 4-1