HRM3706 Exam Pack

HRM3706 Together We Pass Exam Pack 2017 Term 2 Written by Fortunate Chando Tel: © 2017 Together We Pass. All rights reserved. pg. 1 Welcome If you are reading this exam pack you are studying HRM 3706(Performance Management) with UNISA. This exam pack was written by Fortunate Chando, and ais built upon year on year to create the best set of questions, with the most useful summaries, hints and tips we can possibly put together. Together We Pass PHONE EMAIL WEB FB GGLE+ Together We Pass on Google Plus TWITR @togetherwepass © 2017 Together We Pass. All rights reserved. pg. 2 HRM3706 – Performance Management SECTION A MULTIPLE CHOICE QUESTIONS 1. Performance Management is: a. The activity where a line manager sets objectives for his/her staff b. To develop punitive steps to address poor performance c. To ensure all stakeholder requirements will be met d. To comply with the requirements of HR 2. Planning of Performance requires: a. Translating the job description into objectives and measures b. Assessing your culture c. Setting aligned KPA’s and objectives d. Defining a development plan for employees 3. Maintaining performance includes: a. Checking up staff to ensure they perform optimally b. Provide coaching and training where gaps exist c. Formal feedback d. Disciplining poor performance 4. Key Value Drivers are: a. The assets of the company © 2017 Together We Pass. All rights reserved. pg. 3 b. The requirements and expectations of all key stakeholders c. Formally reported in the annual report d. The basis of strategy and operational focus areas 5. A training and development plan: a. Is drafted as part of the planning process b. Is based on the available budget as determined by the management team c. Should address the gaps in performance d. Must include the latest trends in the market 6. The training strategy should: a. Be aligned with the retention strategy of the business b. Only focus on problem employees c. Assist the company to get money back through levies and grants d. Be done to be compliant 7. Benefits of a good PM system can include: a. An effective HR Department b. Reduced labor costs c. Improved communication d. Focused development 8. Key factors that can contribute to successful implementation are: a. Do what the competition is doing b. Relevance – to strategy and goals of the business c. To have a paper-less system