• Question 1
3 out of 3 points
Managers who
train and supervise
the performance of
nonmanagerial
employees and
who are directly
responsible for
producing the
company's
products or
services are
categorized as:
Answer
Selected Answer:
first-line managers
Correct Answer:
first-line managers
• Question 2
3 out of 3 points
A business school
administrator who
is determining
what classes will
be offered in
which rooms and
who will teach
each specific class
is involved in
which classical
, management
function?
Answer
Selected Answer:
organizing
Correct Answer:
organizing
• Question 3
3 out of 3 points
To achieve its goal
of increased
market share,
Krispy Kreme
launched a
program in Palm
Beach County,
Florida, that
awards grade-
school students a
free doughnut for
every A on their
report cards.
Which
management
function was used
to create this
program?
Answer
Selected Answer:
planning
Correct Answer:
planning
• Question 4
3 out of 3 points
____ is defined as
getting work done
through others.
Answer
, Selected Answer:
Management
Correct Answer:
Management
• Question 5
3 out of 3 points
The informational
role managers’
play when they
share information
they have
collected with
their subordinates
and others in the
company is called
the ____ role.
Answer
Selected Answer:
disseminator
Correct Answer:
disseminator
• Question 6
3 out of 3 points
According to a
speech to a forum
for retail leaders
made by Dr. Hans-
Joachim Koerber,
"Sustained growth
is essential.
Sustaining growth
is a challenge for
virtually every
company."
Koerber is the
CEO of Metro
Group, Germany's
largest retailer,
which has more
, than 2,400 stores
in 30 countries.
What
informational role
did Koerber
assume?
Answer
Selected Answer:
spokesperson
Correct Answer:
spokesperson
• Question 7
3 out of 3 points
Nestlé was
unsuccessful in
early attempts to
sell its chocolate
in India. It
discovered its
chocolate bars
were not suitable
for the Indian
markets because
the candy had to
sit in direct
sunlight without
benefit of air
conditioning and
became messy.
Nestlé adopted an
innovation
strategy and
developed
Chocostick, a
liquid chocolate,
which is very
popular. Solving
this problem
involved what
management
function?
Answer
3 out of 3 points
Managers who
train and supervise
the performance of
nonmanagerial
employees and
who are directly
responsible for
producing the
company's
products or
services are
categorized as:
Answer
Selected Answer:
first-line managers
Correct Answer:
first-line managers
• Question 2
3 out of 3 points
A business school
administrator who
is determining
what classes will
be offered in
which rooms and
who will teach
each specific class
is involved in
which classical
, management
function?
Answer
Selected Answer:
organizing
Correct Answer:
organizing
• Question 3
3 out of 3 points
To achieve its goal
of increased
market share,
Krispy Kreme
launched a
program in Palm
Beach County,
Florida, that
awards grade-
school students a
free doughnut for
every A on their
report cards.
Which
management
function was used
to create this
program?
Answer
Selected Answer:
planning
Correct Answer:
planning
• Question 4
3 out of 3 points
____ is defined as
getting work done
through others.
Answer
, Selected Answer:
Management
Correct Answer:
Management
• Question 5
3 out of 3 points
The informational
role managers’
play when they
share information
they have
collected with
their subordinates
and others in the
company is called
the ____ role.
Answer
Selected Answer:
disseminator
Correct Answer:
disseminator
• Question 6
3 out of 3 points
According to a
speech to a forum
for retail leaders
made by Dr. Hans-
Joachim Koerber,
"Sustained growth
is essential.
Sustaining growth
is a challenge for
virtually every
company."
Koerber is the
CEO of Metro
Group, Germany's
largest retailer,
which has more
, than 2,400 stores
in 30 countries.
What
informational role
did Koerber
assume?
Answer
Selected Answer:
spokesperson
Correct Answer:
spokesperson
• Question 7
3 out of 3 points
Nestlé was
unsuccessful in
early attempts to
sell its chocolate
in India. It
discovered its
chocolate bars
were not suitable
for the Indian
markets because
the candy had to
sit in direct
sunlight without
benefit of air
conditioning and
became messy.
Nestlé adopted an
innovation
strategy and
developed
Chocostick, a
liquid chocolate,
which is very
popular. Solving
this problem
involved what
management
function?
Answer
