ASSIGNMENT #4 – BUSINESS 100
NAME: LYNN WILLIAMS, ASSIGNMENT #4
Background information needed to answer Question #1:
Review the organizational chart below and the different types of company hierarchies:
m
er as
co
eH w
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000805705997 from CourseHero.com on 10-29-2021 23:40:17 GMT -05:00
https://www.coursehero.com/file/28118053/Assignment-4-Templatedocx/
, KEY LEARNING: ORGANIZATIONAL STRUCTURES: TALL VERSUS FLAT HIERARCHIES
A tall hierarchy is a traditional way to organize management. There are many levels of
employment, and a few employees at each level report up to a manager at the next level. For
example, at Starbucks, baristas report to store managers, and store managers report to regional
managers, and regional managers report to executives at headquarters. This works really well
for Starbucks! Baristas are carefully and consistently trained and supervised so that you can
count on the same cup of coffee at any store. Employees who want to advance can work hard
and make their way up the chain to gain more management responsibilities. Business is efficient
and quality is consistent.
On the other hand, some businesses prefer a flat hierarchy. When Paul and Ari founded
Zingerman’s Delicatessen, they wanted to make sure that every employee felt empowered to
m
er as
make decisions to improve the customer experience. In their service-oriented business, Paul
co
eH w
and Ari’s employees get their jobs done in creative and collaborative ways. A flat hierarchy
makes this possible.
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000805705997 from CourseHero.com on 10-29-2021 23:40:17 GMT -05:00
https://www.coursehero.com/file/28118053/Assignment-4-Templatedocx/
NAME: LYNN WILLIAMS, ASSIGNMENT #4
Background information needed to answer Question #1:
Review the organizational chart below and the different types of company hierarchies:
m
er as
co
eH w
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000805705997 from CourseHero.com on 10-29-2021 23:40:17 GMT -05:00
https://www.coursehero.com/file/28118053/Assignment-4-Templatedocx/
, KEY LEARNING: ORGANIZATIONAL STRUCTURES: TALL VERSUS FLAT HIERARCHIES
A tall hierarchy is a traditional way to organize management. There are many levels of
employment, and a few employees at each level report up to a manager at the next level. For
example, at Starbucks, baristas report to store managers, and store managers report to regional
managers, and regional managers report to executives at headquarters. This works really well
for Starbucks! Baristas are carefully and consistently trained and supervised so that you can
count on the same cup of coffee at any store. Employees who want to advance can work hard
and make their way up the chain to gain more management responsibilities. Business is efficient
and quality is consistent.
On the other hand, some businesses prefer a flat hierarchy. When Paul and Ari founded
Zingerman’s Delicatessen, they wanted to make sure that every employee felt empowered to
m
er as
make decisions to improve the customer experience. In their service-oriented business, Paul
co
eH w
and Ari’s employees get their jobs done in creative and collaborative ways. A flat hierarchy
makes this possible.
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000805705997 from CourseHero.com on 10-29-2021 23:40:17 GMT -05:00
https://www.coursehero.com/file/28118053/Assignment-4-Templatedocx/
