BUSN 100 Final Exam. Questions With Answers. Latest Exam

Question 1 of 10 10.0/ 10.0 Points In your own words explain, operations management? Operations management is the management of processes that explains the functional area responsible for managing the operations that produce the organization’s goods and services for internal or external customers or clients. Operations management gives mangers a way of thinking about operations that can helps them design, manage and improve the organization’s operations in an orderly fashion. It encompasses planning, sourcing and purchasing, inventory management, production management, marketing, sales, distribution, supply chain management, quality management, management information systems, and more. For example, my agency manufactures components for helicopters, many of the operations management choices involve the hiring and training of workers, the purchase of mechanics tools and other specialized equipment, the purchasing of different types of metal and rubber material, and the location and layout of the maintenance areas. If the directors and program manager makes the appropriate operations decisions, it will enable our agency to be able to deliver the highest quality products on time at the lowest possible cost and earn a profit. Question 2 of 10 10.0/ 10.0 Points In your own words, what is Total Quality Management?