Leadership Exam 1 Questions and answers

Leadership Exam 1 Questions Chapter 1 1. The nurse manager has asked that all staff nurses develop effective leadership competencies. How should the staff nurses interpret this request? a) This is an unrealistic expectation, because only managers are leaders. b) This is possible if the nurses learn about and use relevant leadership and management theories and styles. c) In order to become leaders, the staff nurses will have to emphasize control, competition, and getting the job done. d) Unless the staff nurses possess the traits of a natural born leader, this is an unrealistic expectation. 2. Peter Drucker’s view of management stimulated the shift toward the realization of the importance of participatory organizations. Which option provides a scenario that is an example of a participatory organization? a) The control of the organization is centralized, and decisions are made by upper-level management. b) Staff nurses are expected to provide support and nurturing for management’s decisions. c) The organization’s approach to leadership is autocratic and bureaucratic. d) Staff nurses provide input into planning and changes for their own unit. 3. Which behavior demonstrates the nurse’s competency as an emotionally intelligent leader? a) The nurse is proficient in technical skills. b) The nurse relies on policies, not options. c) The nurse supports team members. d) Productivity is not a major concern. 4. The nurse executive of a healthcare organization wishes to prepare and develop nurse managers for several new units that the organization will open next year. What should be the primary goal for this work? a) Focus on rewarding current staff for doing a good job with their assigned tasks by selecting them for promotion. b) Prepare these managers so that they will focus on maintaining standards of care. c) Prepare these managers to oversee the entire healthcare organization. d) Prepare these managers to interact with hospital administration. 5. Describe the primary focus of a manager in a knowledge work environment. a) Developing the most effective teams. b) Taking risks. c) Routine work. d) Understanding the history of the organization. 6. The nursing staff communicates that the new manager has a focus on the “bottom line,” and little concern for the quality of care. What is likely true of this nurse manager? a) The manager is looking at the total care picture. b) The manager is communicating the importance of a caring environment. c) The manager understands the organization’s values and how they mesh with the manager’s values. d) The manager is unwilling to listen to staff concerns unless they have an impact on costs. 7. A very young nurse has been promoted to nurse manager of an inpatient surgical unit. The nurse is concerned that older nurses may not respect the manager’s authority because of the age difference. How can this nurse manager best exercise authority? a) Use critical thinking to solve problems on the unit. b) Give assignments clearly, taking staff expertise into consideration. c) Understand complex healthcare environments. d) Maintain an autocratic approach to influence results. 8. What statement, made in the morning shift report, would help an effective manager develop trust on the nursing unit? a) “I know I told you that you could have the weekend off, but I really need you to work.” b) “The others work many extra shifts, why can’t you?” c) “I’m sorry, but I do not have a nurse to spare today to help on your unit. I cannot make a change now, but we should talk further about schedules and needs.” d) “I can’t believe you need help with such a simple task. Didn’t you learn that in school?” 9. The nurse has just been promoted to unit manager. Which advice, offered by a senior unit manager, will help this nurse become inspirational and motivational in this new role? a) “If you make a mistake with your staff, admit it, apologize, and correct the error if possible.” b) “Don’t be too soft on the staff. If they make a mistake, be certain to reprimand them immediately.” c) “Give your best nurses extra attention and rewards for their help.” d) “Never get into a disagreement with a staff member.” 10. A key skill in today’s healthcare environment is the ability to collaborate with others. A nurse identifies need to improve in this area. Which skills or traits would be essential for an effective nurse manager to develop to improve collaboration with others? Select all that apply. a) Flexibility b) The ability to share information and ideas c) A service orientation d) A desire to work hard e) The ability to listen to other