UNIT 1 LESSON 1
SPEAKING & AND LISTENING
INTRODUCTION
Speaking and listening require you to practice different abilities, such as effectively voicing questions and using
the right sound, speed, and rhythm to better communicate your message. Take a moment to jot down some of a
good listener and a good speaker's attributes, and pick a few you want to work on to become more proficient
yourself.
Thinking before you talk makes eye contact with your audience asking questions that are clarifying or open-ended.
KEY TERMS
● group discussion
○ A discussion group is a group of people who meet informally or formally to exchange ideas, solve
problems, or make remarks on something they care about.
● entertaining speech
○ speech designed to captivate an audience’s attention and regale or amuse them while delivering
a message.
● extemporaneous speech
○ Extemporaneous speaking is a limited-preparation speech event based on research and original
analysis. Extemporaneous speaking is a competitive speaking event in the United States in both
high school and college forensics competition.
● informative speech
○ An informative speech is one that intends to educate the audience on a particular topic. There are
many different types of informative speeches, including speeches that describe the conditions of
a subject and speeches that instruct the audience on how to perform an action.
● persuasive speech
○ Persuasive speech is one of the three most daily used speeches. Persuasive speech is used when
presenters decide to convince their presentation or ideas to their listeners. Their goal is to
convince or persuade people to believe in a certain point of view. Advertisement is one of the
examples of persuasive speech.
● public speaking
○ Public speaking is giving a speech face to face to a live audience. However, due to the evolution of
public speaking, it is modernly viewed as any form of speaking between an audience and the
speaker. Traditionally, public speaking was considered to be a part of the art of persuasion.
● appreciative listening
○ Appreciative listening is a type of listening behavior where the listener seeks certain information
which they will appreciate, and meet his/her needs and goals. One uses appreciative listening
when listening to music, poetry or the stirring words of a speech.
● critical listening
○ Critical listening is the process a listener goes through using careful, systematic thinking and
reasoning to see whether a speaker's message makes sense in light of factual evidence.
● empathic listening
○ Empathic listening is a structured listening and questioning technique that allows you to develop
and enhance relationships with a stronger understanding of what is being conveyed, both
intellectually and emotionally. As such, it takes active listening techniques to a new level.
, ● reflective listening
○ Reflective listening is a communication strategy involving two key steps: seeking to understand a
speaker's idea, then offering the idea back to the speaker, to confirm the idea has been
understood correctly.
SPEAKING AND LISTENING
Developing your speaking skills will allow you to engage in class discussions more effectively, give formal
presentations with greater trust, and more easily communicate your feelings and ideas to other people in general.
From informal group conversations and one-on-one interviews to formal public speeches, this lesson offers
instruction on how to be an effective oral communicator in a wide variety of speaking situations.
Improving your listening skills will help you to concentrate your attention and, when you hear it, recognize
significant information. In both your personal and work life, both of these abilities will be important as you
transition into the future.
OBJECTIVES
■ Communicate effectively in group discussions
■ Prepare, present, and evaluate truthful and ethical presentations
■ Use effective critical listening skills, including responding to the speaker’s message, using follow-up
questions, and evaluating one’s listening skills
SPEAKING IN GROUP DISCUSSIONS
A group conversation is an informal gathering where participants freely exchange thoughts and insights.In school,
group discussions encourage you to equate your own content perceptions with those of your classmates. In the
office, community meetings are an ideal way of creating processes that enhance working environments and
efficiency. In order to profit from group discussions, it is necessary to be an involved member, to add your ideas
and to ask others questions about the ideas they contribute.
THINKING BEFORE SPEAKING
Often we will chat until we think about what we intend to tell, and sometimes we may want to take back what we've
written. Stop this question in community meetings by having a minute to reflect on what you're going to suggest
before you say anything. Be sure you use the best terms to express yourself, and so what you mean doesn't hurt any
of the others. Often, when you create a set of statements, place them in a sequential sequence. In addition, include
facts and illustrations in order to demonstrate each argument.
SPEAKING & AND LISTENING
INTRODUCTION
Speaking and listening require you to practice different abilities, such as effectively voicing questions and using
the right sound, speed, and rhythm to better communicate your message. Take a moment to jot down some of a
good listener and a good speaker's attributes, and pick a few you want to work on to become more proficient
yourself.
Thinking before you talk makes eye contact with your audience asking questions that are clarifying or open-ended.
KEY TERMS
● group discussion
○ A discussion group is a group of people who meet informally or formally to exchange ideas, solve
problems, or make remarks on something they care about.
● entertaining speech
○ speech designed to captivate an audience’s attention and regale or amuse them while delivering
a message.
● extemporaneous speech
○ Extemporaneous speaking is a limited-preparation speech event based on research and original
analysis. Extemporaneous speaking is a competitive speaking event in the United States in both
high school and college forensics competition.
● informative speech
○ An informative speech is one that intends to educate the audience on a particular topic. There are
many different types of informative speeches, including speeches that describe the conditions of
a subject and speeches that instruct the audience on how to perform an action.
● persuasive speech
○ Persuasive speech is one of the three most daily used speeches. Persuasive speech is used when
presenters decide to convince their presentation or ideas to their listeners. Their goal is to
convince or persuade people to believe in a certain point of view. Advertisement is one of the
examples of persuasive speech.
● public speaking
○ Public speaking is giving a speech face to face to a live audience. However, due to the evolution of
public speaking, it is modernly viewed as any form of speaking between an audience and the
speaker. Traditionally, public speaking was considered to be a part of the art of persuasion.
● appreciative listening
○ Appreciative listening is a type of listening behavior where the listener seeks certain information
which they will appreciate, and meet his/her needs and goals. One uses appreciative listening
when listening to music, poetry or the stirring words of a speech.
● critical listening
○ Critical listening is the process a listener goes through using careful, systematic thinking and
reasoning to see whether a speaker's message makes sense in light of factual evidence.
● empathic listening
○ Empathic listening is a structured listening and questioning technique that allows you to develop
and enhance relationships with a stronger understanding of what is being conveyed, both
intellectually and emotionally. As such, it takes active listening techniques to a new level.
, ● reflective listening
○ Reflective listening is a communication strategy involving two key steps: seeking to understand a
speaker's idea, then offering the idea back to the speaker, to confirm the idea has been
understood correctly.
SPEAKING AND LISTENING
Developing your speaking skills will allow you to engage in class discussions more effectively, give formal
presentations with greater trust, and more easily communicate your feelings and ideas to other people in general.
From informal group conversations and one-on-one interviews to formal public speeches, this lesson offers
instruction on how to be an effective oral communicator in a wide variety of speaking situations.
Improving your listening skills will help you to concentrate your attention and, when you hear it, recognize
significant information. In both your personal and work life, both of these abilities will be important as you
transition into the future.
OBJECTIVES
■ Communicate effectively in group discussions
■ Prepare, present, and evaluate truthful and ethical presentations
■ Use effective critical listening skills, including responding to the speaker’s message, using follow-up
questions, and evaluating one’s listening skills
SPEAKING IN GROUP DISCUSSIONS
A group conversation is an informal gathering where participants freely exchange thoughts and insights.In school,
group discussions encourage you to equate your own content perceptions with those of your classmates. In the
office, community meetings are an ideal way of creating processes that enhance working environments and
efficiency. In order to profit from group discussions, it is necessary to be an involved member, to add your ideas
and to ask others questions about the ideas they contribute.
THINKING BEFORE SPEAKING
Often we will chat until we think about what we intend to tell, and sometimes we may want to take back what we've
written. Stop this question in community meetings by having a minute to reflect on what you're going to suggest
before you say anything. Be sure you use the best terms to express yourself, and so what you mean doesn't hurt any
of the others. Often, when you create a set of statements, place them in a sequential sequence. In addition, include
facts and illustrations in order to demonstrate each argument.