MNG2601/101/3/2014
Tutorial Letter 101/3/2014
General Management
MNG2601
Semesters 1 & 2
Department of Business Management
IMPORTANT INFORMATION:
This tutorial letter contains important information
about your module.
,CONTENTS
Page
1 INTRODUCTION.......................................................................................................................... 4
1.1 Tutorial matter .............................................................................................................................. 4
1.2 Inventory letter ............................................................................................................................. 5
1.3 myUnisa ....................................................................................................................................... 5
1.4 Study groups ................................................................................................................................ 5
2 PURPOSE OF AND OUTCOMES FOR THE MODULE .............................................................. 6
2.1 Purpose........................................................................................................................................ 6
2.2 Outcomes..................................................................................................................................... 6
3 LECTURER AND CONTACT DETAILS....................................................................................... 6
3.1 Lecturer ........................................................................................................................................ 6
3.2 Department contact details ........................................................................................................... 7
3.3 University contact details .............................................................................................................. 7
4 MODULE-RELATED RESOURCES ............................................................................................ 8
4.1 Prescribed book ........................................................................................................................... 8
4.2 Recommended books .................................................................................................................. 9
4.3 Electronic reserves (e-Reserves) ................................................................................................. 9
5 STUDENT SUPPORT SERVICES FOR THE MODULE .............................................................. 9
6 MODULE-SPECIFIC STUDY PLAN ............................................................................................ 9
7 MODULE PRACTICAL WORK AND WORK-INTEGRATED LEARNING ...................................10
8 ASSESSMENT ...........................................................................................................................10
8.1 Assessment plan .........................................................................................................................10
8.2 General assignment numbers .....................................................................................................11
8.2.1 Unique assignment numbers .......................................................................................................11
8.2.2 Due dates for assignments ..........................................................................................................11
8.3 Submission of assignments .........................................................................................................11
8.4 Assignments ...............................................................................................................................12
9 OTHER ASSESSMENT METHODS ...........................................................................................12
10 EXAMINATION ...........................................................................................................................12
10.1 Examination admission ...............................................................................................................12
10.2 Examination period .....................................................................................................................13
10.3 Examination paper ......................................................................................................................13
10.4 Preparation for the examination ..................................................................................................13
10.5 How to study for this module .......................................................................................................13
10.6 Previous examination papers ......................................................................................................14
10.7 Alternative assessment to assist students who qualify for final year concessions........................14
2
,MNG2601/101
11 FREQUENTLY ASKED QUESTIONS ........................................................................................ 14
12 BIBLIOGRAPHY ........................................................................................................................ 14
13 CONCLUSION............................................................................................................................ 15
ADDENDUM A: NOKIA CASE STUDY.................................................................................................. 16
ADDENDUM B: FIRST SEMESTER ASSIGNMENT 01 ......................................................................... 20
ADDENDUM C: FIRST SEMESTER ASSIGNMENT 02 ......................................................................... 27
ADDENDUM D: SECOND SEMESTER ASSIGNMENT 01 .................................................................... 34
ADDENDUM E: SECOND SEMESTER ASSIGNMENT 02 .................................................................... 41
ADDENDUM F: CONTACT DETAILS OF RELEVANT DEPARTMENTS .............................................. 49
ADDENDUM G: SCOPE AND FORMAT OF EXAM PAPER ................................................................. 51
ADDENDUM H: HOW TO APPROACH A MULTIPLE-CHOICE EXAMINATION .................................. 53
PLEASE TAKE NOTE OF THE FOLLOWING:
FIRST SEMESTER
ONLY FOR STUDENTS ENROLLED FOR THE FIRST
SEMESTER
Assignment number
Due Date Unique number
01 11 March 2014 779059
02 11 April 2014 358070
SECOND SEMESTER
ONLY FOR STUDENTS ENROLLED FOR THE SECOND
SEMESTER
Assignment number
Due Date Unique number
01 22 August 2014 358180
02 03 October 2014 386226
3
, In this tutorial letter, we include the assignments for both semesters, but you need to do only the
two assignments for the semester corresponding to your registration period.
PLEASE NOTE: If you submit the wrong assignment (for example, if you are registered for the
first semester and you submit an assignment relating to the second semester), we will not mark
the assignment.
1 INTRODUCTION
Dear Student,
I wish to welcome you as a student of General Management (MNG2601) and I trust that you will
have an interesting, stimulating and successful academic year.
1.1 Tutorial matter
You will receive a number of tutorial letters during the year. A tutorial letter is my way of
communicating with you about your studies, and the assessment of your assignments and the
examination.
The Dispatch Department should supply you with the following study material for this module:
• The only study guide for MNG2601
• Tutorial Letters 101 and 301
• My Studies @ Unisa brochure
This tutorial letter contains important information about the scheme of work, resources and
assignments for the module. I urge you to read it carefully and to keep it at hand when working
through the study material, preparing the assignments, preparing for the examination and when
you wish to communicate with me.
Please read Tutorial Letter 301 in combination with this tutorial letter, as it provides important
information regarding open and distance learning within the College of Economic and
Management Sciences.
In this tutorial letter (101), you will find the assignments and assessment criteria, as well as
instructions for the preparation and submission of the assignments. It also provides the
information you need about the prescribed textbook and information about where to purchase it.
Please study this information carefully and make sure that you obtain the prescribed textbook as
soon as possible.
I have also included the general and administrative information about this module. Please study
this section of the tutorial letter carefully. Right from the start I would like to point out that you
must read all the tutorial letters you receive during the semester immediately and carefully, as
they always contain important and, sometimes, urgent information.
4
Tutorial Letter 101/3/2014
General Management
MNG2601
Semesters 1 & 2
Department of Business Management
IMPORTANT INFORMATION:
This tutorial letter contains important information
about your module.
,CONTENTS
Page
1 INTRODUCTION.......................................................................................................................... 4
1.1 Tutorial matter .............................................................................................................................. 4
1.2 Inventory letter ............................................................................................................................. 5
1.3 myUnisa ....................................................................................................................................... 5
1.4 Study groups ................................................................................................................................ 5
2 PURPOSE OF AND OUTCOMES FOR THE MODULE .............................................................. 6
2.1 Purpose........................................................................................................................................ 6
2.2 Outcomes..................................................................................................................................... 6
3 LECTURER AND CONTACT DETAILS....................................................................................... 6
3.1 Lecturer ........................................................................................................................................ 6
3.2 Department contact details ........................................................................................................... 7
3.3 University contact details .............................................................................................................. 7
4 MODULE-RELATED RESOURCES ............................................................................................ 8
4.1 Prescribed book ........................................................................................................................... 8
4.2 Recommended books .................................................................................................................. 9
4.3 Electronic reserves (e-Reserves) ................................................................................................. 9
5 STUDENT SUPPORT SERVICES FOR THE MODULE .............................................................. 9
6 MODULE-SPECIFIC STUDY PLAN ............................................................................................ 9
7 MODULE PRACTICAL WORK AND WORK-INTEGRATED LEARNING ...................................10
8 ASSESSMENT ...........................................................................................................................10
8.1 Assessment plan .........................................................................................................................10
8.2 General assignment numbers .....................................................................................................11
8.2.1 Unique assignment numbers .......................................................................................................11
8.2.2 Due dates for assignments ..........................................................................................................11
8.3 Submission of assignments .........................................................................................................11
8.4 Assignments ...............................................................................................................................12
9 OTHER ASSESSMENT METHODS ...........................................................................................12
10 EXAMINATION ...........................................................................................................................12
10.1 Examination admission ...............................................................................................................12
10.2 Examination period .....................................................................................................................13
10.3 Examination paper ......................................................................................................................13
10.4 Preparation for the examination ..................................................................................................13
10.5 How to study for this module .......................................................................................................13
10.6 Previous examination papers ......................................................................................................14
10.7 Alternative assessment to assist students who qualify for final year concessions........................14
2
,MNG2601/101
11 FREQUENTLY ASKED QUESTIONS ........................................................................................ 14
12 BIBLIOGRAPHY ........................................................................................................................ 14
13 CONCLUSION............................................................................................................................ 15
ADDENDUM A: NOKIA CASE STUDY.................................................................................................. 16
ADDENDUM B: FIRST SEMESTER ASSIGNMENT 01 ......................................................................... 20
ADDENDUM C: FIRST SEMESTER ASSIGNMENT 02 ......................................................................... 27
ADDENDUM D: SECOND SEMESTER ASSIGNMENT 01 .................................................................... 34
ADDENDUM E: SECOND SEMESTER ASSIGNMENT 02 .................................................................... 41
ADDENDUM F: CONTACT DETAILS OF RELEVANT DEPARTMENTS .............................................. 49
ADDENDUM G: SCOPE AND FORMAT OF EXAM PAPER ................................................................. 51
ADDENDUM H: HOW TO APPROACH A MULTIPLE-CHOICE EXAMINATION .................................. 53
PLEASE TAKE NOTE OF THE FOLLOWING:
FIRST SEMESTER
ONLY FOR STUDENTS ENROLLED FOR THE FIRST
SEMESTER
Assignment number
Due Date Unique number
01 11 March 2014 779059
02 11 April 2014 358070
SECOND SEMESTER
ONLY FOR STUDENTS ENROLLED FOR THE SECOND
SEMESTER
Assignment number
Due Date Unique number
01 22 August 2014 358180
02 03 October 2014 386226
3
, In this tutorial letter, we include the assignments for both semesters, but you need to do only the
two assignments for the semester corresponding to your registration period.
PLEASE NOTE: If you submit the wrong assignment (for example, if you are registered for the
first semester and you submit an assignment relating to the second semester), we will not mark
the assignment.
1 INTRODUCTION
Dear Student,
I wish to welcome you as a student of General Management (MNG2601) and I trust that you will
have an interesting, stimulating and successful academic year.
1.1 Tutorial matter
You will receive a number of tutorial letters during the year. A tutorial letter is my way of
communicating with you about your studies, and the assessment of your assignments and the
examination.
The Dispatch Department should supply you with the following study material for this module:
• The only study guide for MNG2601
• Tutorial Letters 101 and 301
• My Studies @ Unisa brochure
This tutorial letter contains important information about the scheme of work, resources and
assignments for the module. I urge you to read it carefully and to keep it at hand when working
through the study material, preparing the assignments, preparing for the examination and when
you wish to communicate with me.
Please read Tutorial Letter 301 in combination with this tutorial letter, as it provides important
information regarding open and distance learning within the College of Economic and
Management Sciences.
In this tutorial letter (101), you will find the assignments and assessment criteria, as well as
instructions for the preparation and submission of the assignments. It also provides the
information you need about the prescribed textbook and information about where to purchase it.
Please study this information carefully and make sure that you obtain the prescribed textbook as
soon as possible.
I have also included the general and administrative information about this module. Please study
this section of the tutorial letter carefully. Right from the start I would like to point out that you
must read all the tutorial letters you receive during the semester immediately and carefully, as
they always contain important and, sometimes, urgent information.
4
