MNG exampack.

MNG2601 EXAM PACK UNICALCULUS AUTHORED BY ERNEST MASENDEKE 2 MNG2601 May/June 2015: Answers Question 1 Chester Bernard amongst his contributions to the management theory was that he recognized the importance of the interaction between the organization and its external environment. He contributed the behavioural approach to management. Option 4 Question 2 Frederick W. Taylor is the originator of the scientific management era. Option 3 Question 3 Human relations movement focuses on individuals who work in organizational groups. It stated by improving worker’s satisfaction with their jobs organisations could increase productivity Option 4 Question 4 Option 3// Bb page 4 Question 5 According to Weber there are charismatic organizations which there are charismatic leaders who have exceptional powers or qualities Option 3 Question 6 Option 1// page 16 Question 7 All managers regardless of the type of the organization, the level at which they are involved, their designated role or specific skills, engage in the management functions namely; planning, organizing, leading and controlling Option 3 Question 8 Management is the process of working with and through other people to achieve organizational objectives as efficiently and effectively as possible within a changing environment. Option 1 Question 9 Option 3// page 37 Question 10 Option 1 Question 11 3 Decision making is the process of selecting an alternative course of action that will solve a problem. Problem solving is the process of making corrective action that will solve the problem Option 3 Question 12 Option 1 page 275 Question 13 Option 3// page 275 Question 14 Option 2 Question 15 Option 3// page 267 Question 16 Management information system is a broad class of 15 Option 2 Question 17 Option 2// refer to question 16 Question 18 Option 3// page 293 Question 19 Data refers to raw, unanalyzed numbers and facts about events or conditions frm which information is drawn Option 1 Question 20 Option 3// page289 Question 21 Job enrichment is the process of combining the tasks that each employee is responsible for Option 4// page 486 Question 22 Question 23 Designing an organization Al structure must start with the vision, mission, goals and strategies of the organization followed by; Option 2 Question 24 Matrix departmentalization combines functional and product departmental structures. Each employer reports to two supervisors. Option 4