HRM2605-Exam-Revision-Pack

MULTIPLE CHOICE 1. ----- is the name given to the tool that lists the knowledge, abilities and skills needed to perform the job satisfactorily. 1. Job analysis 2. Job evaluation 3. Job title 4. Job specification 2. Mark is in charge of employee induction for a large service organisation. The activities he plans for an induction programme is more than 12 hours (general overview - 1 hour, main plant/resource tour – 3 hours: lunch with boss - 1 hour, organisational history- 4 hours; company benefits - 3 hours). What should he do? 1. Save the organisational history portion for another day. 2. Spend less time on company benefits. 3. Don't conduct a tour of the main plant 4. Schedule a 12 hour day. 3. The use of _________ would be the best for an organisation that is involved in the manufacturing of standardised products, where efficiency is crucial to production costs. 1. Flexible work design 2. Work Simplification 3. Job enrichment 4. Job rotation 4. The steps that are used in the successful implementation of an Employee assistance programme are: © 2015Together We Pass. All rights reserved. pg. 3 i. (step 1) identification of troubled employee, (step 2) termination of employment ii. (step 1) identification of troubled employee, (step 2) employee refuses to seek help, (step 3) employment is terminated iii. (step 1) identification of troubled employee, (step 2) counseling, (step 3) treatment, (step 4) treatment unsuccessful, (step 5) employment is terminated iv. (step 1) identification of troubled employee, (step 2) employee referred to counseling, (step 3) employment is terminated 1. ii and iii 2. i and iv 3. i and ii 4. ii and iv 5. Elenah is working through the process that ensures her company will have the right number of people with the right skills to meet their goals in delivering service and outputs to their customers. The name of the process Elenah is involved in is ----- 1. Human resource planning 2. Selection 3. Recruitment 4. Performance appraissal 6. Psychological contract concerns------ 1. What employers feel they are entitled to receive, based on the formal employment contract 2. The expectations that emanate from perceived implicit or explicit promises by the employer © 2015Together We Pass. All rights reserved. pg. 4 3. What employees feel they are entitled to receive, based on the formal employment contract 4. Promises made by employers and employees 7. the least expensive way of recruiting is---- 1. Private employment agencies 2. Campus recruiting 3. Radio advertising 4. Direct applications 8. The importance of evaluating the success of recruiting efforts is that 1. It indicates how the employer measures up against competitors 2. It provides input to the HR units compensation system 3. It is a measure of the firm's reputation on campuses 4. It is the only way to find out whether the time and money spent in recruiting is cost effective 9. Hiring former technikon / college / university friends or neighbourhood associates is a recruitment method known as: 1. The old boy network 2. A source trust 3. Succession planning 4. Gate hiring 10. The most commonly used method of reference-checking in South Africa when selecting candidates is? 1. Personal letters