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Differentiate Between Matters Of Law And Matters Of Ethics In Business Situations

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In this project, you will demonstrate your mastery of the following competency: Differentiate between matters of law and matters of ethics in business situations Scenario A few years ago Clare Applewood started a small outdoor equipment business called Mountain Top View. The company is a sole proprietorship. The company began as a single storefront and has grown rapidly to include online ordering through the company website. The company’s website includes the statement, “We are committed to keeping customer information secure and protected.” Clare also uses social media sites to market the company. Carlos Rodriguez has worked for the company since the beginning. He oversees both store and online operations. Clare and Carlos make most decisions together. Steve, the company’s Information Technology lead, discovered that the company database of customer information was hacked. Customer names, addresses, and phone numbers were accessed for only those customers who placed online orders in the first quarter of the year. Steve was able to correct the code that allowed the hack and is confident that the database is now secure. When Carlos overhears Steve talking about the database fix in the store break room, he questions Steve about why he did not bring the breach to anyone’s attention. Steve explains that because he was able to quickly correct the code that led to the breach, and because only address and phone number information for a handful of customers was accessed, he didn’t think it was necessary to say anything. Clare asks Carlos to evaluate whether the company has an ethical and/or legal obligation to report the breach to their customers and to recommend a course of action. She also asks Carlos to select an ethical test or framework that all employees can use in the future to help guide their decisions. Directions Report Evaluate whether the company has an ethical and/or legal obligation to report the breach to its customers. Your evaluation should be framed as a report for the owner, Clare, that includes the following sections and information. Cite your sources using APA style. Introduction Include a definition of ethics and explanation of how ethics compares to law. Provide an explanation of corporate social responsibility and how it relates to ethical business practices. Analysis Provide a summary of the ethical and/or legal issues involved in this situation. Briefly describe the relevant stakeholders, the key facts, and the potential implications or impact of the situation. Recommendation Provide your recommendation for a course of action supported by relevant resources, such as specific laws and commonly accepted ethical practices. Explain the reasoning behind your recommendation and use reliable sources, such as the textbook and other course resources, to support your position. Conclusion: Describe how advances in technology in today’s business world have both legal and ethical implications. Ethical Test or Framework Select a test or framework for all employees in this company to use. Demonstrate how it can be used when faced with an ethical dilemma. Cite your sources using APA style. Test or framework Select a text or framework option from among those described in the textbook. Name the option you selected and describe the test or framework, including its advantages and potential shortcomings. Explain why the test or framework that you selected is appropriate for this company; justify your selection. Apply the test or framework to the scenario to demonstrate how Steve could have used it to guide his decision making and actions. What to Submit To complete this project, you must submit the following: Report Your submission should be a 3- to 5-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited according to APA style. Ethical Test or Framework Your submission should be a 1- to 2-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited according to APA style.

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DISCUSSION QUESTIONS 1




Discussion questions

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, DISCUSSION QUESTIONS 2


Part 1: Report

Introduction

Organizations are expected to operate within the established laws while adhering to

ethical and moral guidelines. The key difference between ethics and law is that ethics are a set of

self-governing principles which define what is right or wrong in a particular circumstance. On

the other hand, laws are a set of rules set and enforced by a governing body. Therefore, unlike

ethics which are not enforced by any external body, laws are enforced by the government and

organizations have no alternative but to adhere to them (Halbert & Ingulli, 2020). There exists a

close relationship between ethics and corporate social responsibility. In business, corporate

social responsibility (CSR) denotes a set of sustainable initiatives and practices undertaken by an

organization to positively impact the environment and all stakeholders in the society in which it

operates. CSR relates to ethics because both concepts are concerned with encouraging

sustainable practices and reducing their negative effects on the society. Both of them are also

concerned with encouraging moral and responsible behavior within an organization.

Analysis

The case of Mountain Top View, Inc., presents some ethical and legal issues, which

could have far-reaching effects on the organization. Some key ethical issues involved in the case

include honesty, integrity, and protection of client’s private information from unauthorized

access. Since Mountain Top View handles large amounts of client’s data, it has an ethical

obligation to protect client’s private information from hacking. The organization also has an

ethical obligation to be transparent, honest, and inform the client of any incidence that pose a

threat to them, or their private information (Halbert & Ingulli, 2020). The key legal issue in the

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