H1: overview
Communication as action (actie) blz14 = the act of sending messages – whether or not they are
received
Communication as interaction (interactie) blz15 = an exchange of information between 2 (or more)
individuals
Communication as transaction (transactie) blz15 = the construction of shared meanings or
understandings between 2 (or more) individuals
Communication frame blz12 = a boundary around a conversation that pulls one’s attention toward
certain things and away from others
Constitutive approach to communication blz15 = communication can create or bring into existence
something that has not been there before, such as an agreement, a contract or and identity
Frame blz12 = a basic form of knowledge that provides a definition of a scenario, either because both
people agree on the nature of the situation or because the cultural assumptions built into the
interaction and the previous relational context of talk give them a clue
Meaning (betekenis) blz7 = what a symbol represents
Medium blz10 = means through which a message is conveyed
Presentation (presentatie) blz13 = one person’s particular version of, or “take” on, the facts or
events
Representation (representatie) blz13 = describes facts or conveys information
Sign (teken) blz6 = a consequence or an indicator of something specific, which cannot be changed by
arbitrary actions or labels (rook-> vuur, natte straat-> regen)
Social construction (sociale constructie) blz8 = the way in which symbols take on meaning in a social
context or society as they are used over time
Symbols (symbolen) blz6 = arbitrary representations of ideas, objects, people, relationships, cultures,
genders, races and so forth (geen direct verband tussen symbool en betekenis -> woord stoel en
stoel)
H2: identities, perceptions
Altercasting blz34 = how language can impose a certain identity on people, and how language can
support or reject the identity of another person (As a good friend… Only a fool would…)
Attitude of reflection (symbolic interactionism) (houding van reflective) blz33 = thinking about how
you look in other people’s eyes, or reflecting that other people can see you as a social object from
their point of view
Back region blz28 = a frame where a social interaction is regarded as not under public scrutiny, so
people do not have to present their public faces
Front region blz28 = a frame where a social interaction is regarded as under public scrutiny, so
people have to be on their best behaviour or acting out their professional roles or intended “faces”
, Identities (identiteiten) blz21 = symbolic creations based on the performance of personal roles, how
people perceive themselves, and how people want to be viewed by others
Perception (perceptie) blz21 = process of actively selecting, organizing, interpreting, and evaluating
information, activities, people, and essentially all the things that make up your world
Personal constructs (persoonlijke constructies) blz27 = individualized ways of construing or
understanding the world and its contents; bipolar dimensions used to measure and evaluate things
(kind-mean, intelligent-ignorant)
Prototype blz26 = the best-case example of something (beeld van romantische partner in je hoofd)
Schemata blz26 = mental structures used to organize information partly by clustering or linking
associated material
Selective exposure (selectieve blootstelling) blz25 = the idea that you are more likely to expose
yourself to that which supports your beliefs, values and attitudes
Selective perception (selectieve perceptie) blz25 = the idea that you are more likely to perceive and
focus on things that support your beliefs, values and attitudes
Selective retention (selectieve retentie) blz26 = the idea that you are more likely to recall things that
support your beliefs, values and attitudes
Self-description (zelfbeschrijving) blz29 = description that involves information about self that is
obvious to others through appearance and behaviour
Self-disclosure (zelfonthulling) blz29 = the revelation of personal information that others cannot
know unless the person makes it known
Symbolic interactionism (symbolisch interactionisme) blz33 = how broad social forces affect or even
transact an individual person’s view of who he or she is
Symbolic self (symbolische zelf) blz32 = the self that is transacted in interaction with other people;
that arises out of social interaction, not vice versa; that does not just “belong to you”
H3:
Accommodation (accommodatie) blz48 = when people change their accent, their rate of speech, and
their words in order to indicate a relational state with the person to whom they are talking
Accounts blz50 = forms of communication that go beyond the facts and offer justifications, excuses,
exonerations, explanations, or accusations
Act blz52 (table) = an element of the pentad involving what happened
Agency blz52 (table) = an element of the pentad involving how an act was accomplished
Agent blz52 (table) = an element of the pentad involving who performed an act
Avoidance blz55 (table) = when a person avoids a face-threatening act altogether
Bald on record blz55 (table) = when a person acts directly without concern for face needs (I need you
to...)
Communication as action (actie) blz14 = the act of sending messages – whether or not they are
received
Communication as interaction (interactie) blz15 = an exchange of information between 2 (or more)
individuals
Communication as transaction (transactie) blz15 = the construction of shared meanings or
understandings between 2 (or more) individuals
Communication frame blz12 = a boundary around a conversation that pulls one’s attention toward
certain things and away from others
Constitutive approach to communication blz15 = communication can create or bring into existence
something that has not been there before, such as an agreement, a contract or and identity
Frame blz12 = a basic form of knowledge that provides a definition of a scenario, either because both
people agree on the nature of the situation or because the cultural assumptions built into the
interaction and the previous relational context of talk give them a clue
Meaning (betekenis) blz7 = what a symbol represents
Medium blz10 = means through which a message is conveyed
Presentation (presentatie) blz13 = one person’s particular version of, or “take” on, the facts or
events
Representation (representatie) blz13 = describes facts or conveys information
Sign (teken) blz6 = a consequence or an indicator of something specific, which cannot be changed by
arbitrary actions or labels (rook-> vuur, natte straat-> regen)
Social construction (sociale constructie) blz8 = the way in which symbols take on meaning in a social
context or society as they are used over time
Symbols (symbolen) blz6 = arbitrary representations of ideas, objects, people, relationships, cultures,
genders, races and so forth (geen direct verband tussen symbool en betekenis -> woord stoel en
stoel)
H2: identities, perceptions
Altercasting blz34 = how language can impose a certain identity on people, and how language can
support or reject the identity of another person (As a good friend… Only a fool would…)
Attitude of reflection (symbolic interactionism) (houding van reflective) blz33 = thinking about how
you look in other people’s eyes, or reflecting that other people can see you as a social object from
their point of view
Back region blz28 = a frame where a social interaction is regarded as not under public scrutiny, so
people do not have to present their public faces
Front region blz28 = a frame where a social interaction is regarded as under public scrutiny, so
people have to be on their best behaviour or acting out their professional roles or intended “faces”
, Identities (identiteiten) blz21 = symbolic creations based on the performance of personal roles, how
people perceive themselves, and how people want to be viewed by others
Perception (perceptie) blz21 = process of actively selecting, organizing, interpreting, and evaluating
information, activities, people, and essentially all the things that make up your world
Personal constructs (persoonlijke constructies) blz27 = individualized ways of construing or
understanding the world and its contents; bipolar dimensions used to measure and evaluate things
(kind-mean, intelligent-ignorant)
Prototype blz26 = the best-case example of something (beeld van romantische partner in je hoofd)
Schemata blz26 = mental structures used to organize information partly by clustering or linking
associated material
Selective exposure (selectieve blootstelling) blz25 = the idea that you are more likely to expose
yourself to that which supports your beliefs, values and attitudes
Selective perception (selectieve perceptie) blz25 = the idea that you are more likely to perceive and
focus on things that support your beliefs, values and attitudes
Selective retention (selectieve retentie) blz26 = the idea that you are more likely to recall things that
support your beliefs, values and attitudes
Self-description (zelfbeschrijving) blz29 = description that involves information about self that is
obvious to others through appearance and behaviour
Self-disclosure (zelfonthulling) blz29 = the revelation of personal information that others cannot
know unless the person makes it known
Symbolic interactionism (symbolisch interactionisme) blz33 = how broad social forces affect or even
transact an individual person’s view of who he or she is
Symbolic self (symbolische zelf) blz32 = the self that is transacted in interaction with other people;
that arises out of social interaction, not vice versa; that does not just “belong to you”
H3:
Accommodation (accommodatie) blz48 = when people change their accent, their rate of speech, and
their words in order to indicate a relational state with the person to whom they are talking
Accounts blz50 = forms of communication that go beyond the facts and offer justifications, excuses,
exonerations, explanations, or accusations
Act blz52 (table) = an element of the pentad involving what happened
Agency blz52 (table) = an element of the pentad involving how an act was accomplished
Agent blz52 (table) = an element of the pentad involving who performed an act
Avoidance blz55 (table) = when a person avoids a face-threatening act altogether
Bald on record blz55 (table) = when a person acts directly without concern for face needs (I need you
to...)
