MNG2602_ EXAM PAPER 2020.

Contemporary Management Issues. Examine (inspect) the following list of statements regarding organisational culture. a The external adaptation tasks that form part of Edgar H Schein’s definition of organisational culture include the mission, goals and resources of an organisation. b Artefacts are the elements of culture that represent an idea, process or physical entity with the purpose to communicate meaning. c Uncertainty avoidance is the national culture dimension which involves the degree to which members of a society feel uncomfortable with ambiguity. d Charles Handy typifies culture in terms of the norms, values and beliefs that reflect in different structures and systems of the organisation. e One of the guidelines for changing the organisational culture is the modification of current authority structures. 5. Which of the above statements regarding organisational culture is correct? Clearly justify your answer and indicate why the other options are incorrect. 1 a, c and d 2 b, c and e 3 c, d and e 4 a, b and d (2 marks) 6. According to Morgan (1997), power stems from all the following sources except _______. Clearly justify your answer and indicate why the other options are incorrect. 1 informal interpersonal alliances 2 control of technology 3 formal authority 4 social networks (2 marks) CONFIDENTIAL Page 6 of 16 MNG2602 May/June 2020 [TURN OVER] 7. Supposed a group forms because the members have the same profession in the organisation, and one member use his or her power to protect the group. This represents the relationship between power and _______. Justify your answer by defining the concept theoretically. 1 influence 2 interests 3 politics 4 conflict (2 marks) Question 8 Consider the following variables regarding the mission statement as a strategic tool: a States key performance areas. b Bases individuals’ performance agreements on key performance areas. c Gets buy-in from everyone in the organisation. d Formulates the mission statement. e Determines alternative performance areas. f Sets the criteria for each performance area. 8. Which of the above listed variables forms part of the steps or phases when using the mission statement as a strategic tool? Clearly justify your answer. 1 a, d, c, e 2 a, c, d, f 3 a, b, c, d 4 c, d, e, f (2 marks) 9. A _______ consists of related _______ to achieve a common goal. 1 project; portfolios 2 portfolio; projects 3 programme; projects 4 project; programmes.