BSM1602_Notes.

CONTENTS page 1 INTRODUCTION.......................................................................................................................v 2 WELCOME MESSAGE ...............................................................................................................vi 3 LEARNING UNITS ...................................................................................................................vii LEARNING UNIT 0 ..................................................................................................................................................... 1 LEARNING UNIT 1 ...................................................................................................................................................14 LEARNING UNIT 2 ...................................................................................................................................................29 LEARNING UNIT 3 ...................................................................................................................................................49 LEARNING UNIT 4 ...................................................................................................................................................65 LEARNING UNIT 5 ...................................................................................................................................................85 LEARNING UNIT 6 ................................................................................................................................................ 106 LEARNING UNIT 7 ................................................................................................................................................121 LEARNING UNIT 8 ............................................................................................................................................... 140 LEARNING UNIT 9 ............................................................................................................................................... 154 APPENDIX A: SUGGESTED SOLUTIONS FOR SELF-ASSESSMENT EXERCISES ....................170 APPENDIX B: MULTILINGUAL GLOSSARY ..............................................................................173 BSM1602_Notes. 1 INTRODUCTION 8 9Dear Student 10Welcome to the module Business Management 1B (BSM1602). We trust that you will find this module of Business Management interesting and of practical value. We are aware that, as a student, the circumstances under which you will be studying will not always be ideal, and we would therefore like to help you to complete this module successfully. To make your studies easier, and to help you share in our enthusiasm for this field, we urge you to read this MO001 document (available online under Official study material on myUnisa). You should also read through your Tutorial Letter 101. Refer back to these documents as often as you need to, throughout your studies. 11As an adult learner in distance education, you have to take full responsibility for your studies. Your success depends entirely on you. However, please contact your e-tutor and/ or your lecturer if you have any problems with this module. You will also be given the opportunity to interact with fellow BSM1602 students in the discussion forums on both the main site and the e-tutor site. 12My contact details are given in Tutorial Letter 101 and you will receive information concerning your e-tutor later in the semester. We urge you to make use of the BSM1602 module website on myUnisa and participate in the discussion forums and online activities. We hope that you will enjoy this module. 13Your lecturer IMPORTANT Most of the online content appears in this MO001 document. Visit myUnisa regularly, as important information will be communicated to you via announcements throughout the semester. 14 2 WELCOME MESSAGE 15(available on the BSM1602 home page on myUnisa) 16Dear Student 17A warm welcome to you! Thank you for registering for 18 19The website for this module on myUnisa (for students who can go online) and a hard-copy document (BSM1602/001/4/2017) will be used to direct you through this module. Please familiarise yourself with these resources which are, in essence, the same. 20The prescribed book for this module is essential – without it you cannot master (or pass) this module. The material on the module website and in the MO001 document is intended to guide you through the textbook and does not replace the textbook. The details of the prescribed textbook are shown below: Business Management for Entrepreneurs C Nieuwenhuizen (editor) 3 rd edition, 2015, Cape Town, Juta ISBN: 1825 21Please note the following basics concerning BSM1602: y The content of the module is available online under the Learning Units tab to the left of this page. y Read through the relevant study material (especially Tutorial Letter 101) and familiarise yourself with this module and the processes and procedures at Unisa. y Your studies should commence the moment you receive your study material. Make time for your studies continuously throughout the semester, and keep to a study plan. y Register your personal student email address (your myLife account on myUnisa) and access your emails regularly. Important notifications are forwarded to this email address only. y You will be assigned to an e-tutor who is primarily there to assist you with additional tuition support. You need to participate on the e-tutor pages on myUnisa during the course of the semester. You will receive information about your e-tutor (and the page to access – for example BSM1602-17-S1-13E) in due course. Please be patient and DO NOT CONTACT YOUR LECTURERS in this regard, as we will not be able to assist you. 22 23Please contact your e-tutors by means of the Discussion Forums or the Question and Answer function (on the e-tutor page), and contact your lecturer via e-mail. What to do next? 24Please select the Discussion Forums tab to the left of this page, go to the Meet & Mingle forum and introduce yourself to your fellow students under the topic Introduce yourself! 25I trust that you will make the most of this opportunity to study business management. We wish you all the best with your studies. 26Warm regards 27Ms Magdel van Heerden 28Primary lecturer for BSM1602