MGT 435 Week 2 Quiz with complete solution

MGT 435 Week 2 Quiz with complete solution MGT 435 Week 2 Quiz Question 1 First­order (adaptive) changes are __________. large, sweeping, and fundamental long term and irreversible transformational Correct! small scale and incremental Question 2 Organizational inertia refers to the tendency of organizations to __________. embrace change employ theoretical models for directed change standardize leadership roles Correct! maintain the status quo Question 3 This study source was downloaded by from CourseH on :49:51 GMT -05:00 This study resource was shared via CourseHThe appreciative inquiry model begins by __________. creating a sense of urgency asking where the locus of the problem lies Correct! asking “what is possible” and “what do we wish to achieve” initiating a historical analysis of competitors who have experienced similar problems Question 4 Under what category does “external stakeholders” fit when diagnosing types of change and level of intervention? Correct! people culture strategy structure Question 5 According to the environment­industry­organization contingency model of organizational change, which of the following increases environmental complexity? This study source was downloaded by from CourseH on :49:51 GMT -05:00 This study resource was shared via CourseH high number of external forces only a high number of dissimilar elements only Correct! a combination of a high number of forces and dissimilar elements a low number of dissimilar events Question 6 The task of preparing people for organizational change typically falls upon __________. organizational change theorists Correct! leaders of the organization outside consultants lower­level employees Question 7 Resistance to organizational change can __________. Correct! greatly impact the process as a whole if it is not accounted for This study source was downloaded by from CourseH on :49:51 GMT -05:00 This study resource was shared via CourseH countered only by using the appreciative inquiry model be safely ignored as irrelevant to the success of the project be countered only by using the eight­step approach Question 8 Which of the following is NOT a step in the action research model? collect data Correct! articulate trigger questions formulate preliminary diagnosis identify the problem or opportunity Question 9 What is the term for a problem or opportunity that is critical for requiring a planned change? diagnostic trigger You Answered This study source was downloaded by from CourseH on :49:51 GMT -05:00 This study resource was shared via CourseHvel of intervention appreciative inquiry Correct Answer presenting issue Question 10 After all nine steps of the action research model are completed, to which step does the process cycle back/return to? jointly diagnose problem/opportunity/findings with client consult with OD/change management expert plan action steps jointly Correct! present feedback to client