SADCW-6ed Chapter 2: Investigating System Requirements
TRUE/FALSE
1. Systems analysis involves the creation of logical models.
ANS: T PTS: 1 REF: p44
2. The reason an analyst uses many different models is that each relates to a different aspect of the
system.
ANS: T PTS: 1 REF: p44
3. Textual models are used to represent precise aspects of the system that can be best represented by
using formulas.
ANS: F PTS: 1 REF: p45
4. Sometimes a narrative description is the best form to use for recording information.
ANS: T PTS: 1 REF: p45
5. A key reason that modeling is important in system development is the complexity of describing
information systems.
ANS: T PTS: 1 REF: p45
6. Before gathering detailed information, and analyst identifies every type of stakeholder.
ANS: T PTS: 1 REF: p47
7. In the RMO CSMS project, customers are not considered stakeholders because it is not feasible to
interview them or use them in the project activities.
ANS: F PTS: 1 REF: p48
8. Core Process 3 involves defining in great detail what the information system needs to accomplish in
order to provide the organization with the desired benefits.
ANS: T PTS: 1 REF: p41
9. Beginning analysts often underestimate how much there is to learn about the work the users perform.
ANS: T PTS: 1 REF: p41
10. A fact finding user interview can usually be completed in one comprehensive session.
ANS: F PTS: 1 REF: p49
11. If the analysts understand the major business processes, it is not usually necessary to create a
comprehensive list of all business processes.
, ANS: F PTS: 1 REF: p50
12. The first and most important step in preparing for an interview is to determine who should be
involved.
ANS: F PTS: 1 REF: p51
13. Asking about error conditions usually is done in later interviews after the analyst understands and
documents the basic processing requirements.
ANS: F PTS: 1 REF: p52
14. A good way to remember the details of an interview is to use a tape recorder.
ANS: F PTS: 1 REF: p52
15. Reviewing existing documentation is a good idea for analysts because it is a dependable source of
accurate policies and procedures.
ANS: F PTS: 1 REF: p56
16. When observing business processes, it is not necessary to observe all the processes at the same level of
detail.
ANS: T PTS: 1 REF: p56
17. It is a good idea to observe user processes so that the analyst will know exactly how to build the
functions into the new system.
ANS: F PTS: 1 REF: p56
18. The term “I’ll know it when I see it” applies to one valid way to get requirements definition.
ANS: T PTS: 1 REF: p57
19. A decision point within an activity diagram may be shown with an activity symbol.
ANS: T PTS: 1 REF: p58
20. A synchronization bar in an activity diagram allows multiple agents or actors to participate in a
workflow in separate rows.
ANS: F PTS: 1 REF: p57-58
MULTIPLE CHOICE
1. The term technology architecture refers to
a. the software resources which make up the c. the combination of information systems
information systems and the hardware infrastructure
b. the hardware, network, and system d. the configuration of the old technology and
software new technology within an organization
ANS: B PTS: 1 REF: p37
TRUE/FALSE
1. Systems analysis involves the creation of logical models.
ANS: T PTS: 1 REF: p44
2. The reason an analyst uses many different models is that each relates to a different aspect of the
system.
ANS: T PTS: 1 REF: p44
3. Textual models are used to represent precise aspects of the system that can be best represented by
using formulas.
ANS: F PTS: 1 REF: p45
4. Sometimes a narrative description is the best form to use for recording information.
ANS: T PTS: 1 REF: p45
5. A key reason that modeling is important in system development is the complexity of describing
information systems.
ANS: T PTS: 1 REF: p45
6. Before gathering detailed information, and analyst identifies every type of stakeholder.
ANS: T PTS: 1 REF: p47
7. In the RMO CSMS project, customers are not considered stakeholders because it is not feasible to
interview them or use them in the project activities.
ANS: F PTS: 1 REF: p48
8. Core Process 3 involves defining in great detail what the information system needs to accomplish in
order to provide the organization with the desired benefits.
ANS: T PTS: 1 REF: p41
9. Beginning analysts often underestimate how much there is to learn about the work the users perform.
ANS: T PTS: 1 REF: p41
10. A fact finding user interview can usually be completed in one comprehensive session.
ANS: F PTS: 1 REF: p49
11. If the analysts understand the major business processes, it is not usually necessary to create a
comprehensive list of all business processes.
, ANS: F PTS: 1 REF: p50
12. The first and most important step in preparing for an interview is to determine who should be
involved.
ANS: F PTS: 1 REF: p51
13. Asking about error conditions usually is done in later interviews after the analyst understands and
documents the basic processing requirements.
ANS: F PTS: 1 REF: p52
14. A good way to remember the details of an interview is to use a tape recorder.
ANS: F PTS: 1 REF: p52
15. Reviewing existing documentation is a good idea for analysts because it is a dependable source of
accurate policies and procedures.
ANS: F PTS: 1 REF: p56
16. When observing business processes, it is not necessary to observe all the processes at the same level of
detail.
ANS: T PTS: 1 REF: p56
17. It is a good idea to observe user processes so that the analyst will know exactly how to build the
functions into the new system.
ANS: F PTS: 1 REF: p56
18. The term “I’ll know it when I see it” applies to one valid way to get requirements definition.
ANS: T PTS: 1 REF: p57
19. A decision point within an activity diagram may be shown with an activity symbol.
ANS: T PTS: 1 REF: p58
20. A synchronization bar in an activity diagram allows multiple agents or actors to participate in a
workflow in separate rows.
ANS: F PTS: 1 REF: p57-58
MULTIPLE CHOICE
1. The term technology architecture refers to
a. the software resources which make up the c. the combination of information systems
information systems and the hardware infrastructure
b. the hardware, network, and system d. the configuration of the old technology and
software new technology within an organization
ANS: B PTS: 1 REF: p37
