75 STUDY GUIDE QUESTIONS FOR FIRST EXAM
1) What embodies the values and standards that guide people's behavior?
A) societal trends
B) employer brands
C) organizational policies
D) corporate mission statements
2) From the point of view of human resources, employer branding has ________.
A) supplanted the profit motive in boardrooms around the world
B) little to do with attracting and retaining employees
C) evolved into the nexus of corporate culture and workplace interaction
D) become a driving force to engage and retain the firm's most valuable employees
3) Being on which list of "100 best" is so desirable that some organizations try to change their
culture and philosophies to get on the list?
A) Working Mother list of 100 best companies
B) Fortune magazine's 100 Best Companies to Work For
C) Business Ethics magazine list of 100 Best Corporate Citizens
D) Computerworld list of Best Places to Work
4) The utilization of individuals to achieve organizational objectives is known as ________.
A) human resource leadership
B) human resource management
C) human resource staffing
D) human resource planning
5) How many functional areas are associated with human resource management?
A) 3
B) 5
C) 7
D) 9
6) The staffing process involves all of the following functions EXCEPT ________.
A) job analysis
B) recruitment
C) product placement
D) selection
7) Lyle, an HR specialist at a publishing company, is in the process of choosing from a group of
applicants the individual best suited for an assistant editor position. Lyle is most likely involved
in the function of ________.
A) recruitment
B) HR planning
, C) job analysis
D) selection
8) Which of the following provides learners with the knowledge and skills needed for their
present jobs?
A) training
B) development
C) career planning
D) succession planning
9) Which of the following involves learning that goes beyond today's job and has a more long-
term focus?
A) training
B) career planning
C) development
D) organizational development
10) An ongoing process whereby an individual sets career goals and identifies the means to
achieve them is called ________.
A) succession planning
B) career development
C) career planning
D) training
11) According to surveys, today's employees will work for approximately ________ companies
and will change careers ________ times in their working lives.
A) 3; 3
B) 5; 7
C) 9; 3
D) 11; 5
12) Which term refers to the planned and systematic attempt to change an organization and
improve its performance?
A) organization development
B) corporate development
C) performance management
D) organization training
13) Which of the following terms refers to a goal-oriented process that is directed toward
ensuring that organizational processes are in place to maximize the productivity of employees,
teams, and the organization?
A) team strategic management
B) performance management
C) organization development
D) career development
14) What HR tool gives employees the opportunity to capitalize on their strengths and overcome