BUSI 240 QUIZ 1: Liberty University,
Organizational Behavior/ BUSI 240 QUIZ 1
• Question 1
2 out of 2 points
The multiple levels of analysis studied by organizational behavior
researchers include all of the following except
Selected Answer: the customer.
Response Feedback: OB researchers systematically study these topics
at multiple levels of analysis, namely, the individual, team (including
interpersonal), and organization.
• Question 2
2 out of 2 points
What is the most common indicator of effective internal subsystems?
Selected Answer: efficiency
Response Feedback: The most common indicator of effective internal
subsystems is their efficiency.
• Question 3
2 out of 2 points
A computer maintenance company wants to capture the knowledge that
employees carry around in their heads by creating a database where
employees document their solutions to unusual maintenance problems.
This practice tries to
Selected Answer: transfer human capital into structural capital.
, Response Feedback: Human capital is the knowledge available with the
employees and is risky for the organization. It has to be converted to
structural capital, which includes knowledge captured and retained in an
organization's systems and structures, such as the documentation of
work procedures and the physical layout of the production line.
• Question 4
2 out of 2 points
Which of the following statements is true about human capital in an
organization?
Selected Answer: It is a key variable in the HPWP model of
organizational effectiveness.
Response Feedback: The HPWP perspective states that human capital,
the knowledge, skills, and abilities that employees possess, is an
important source of competitive advantage for organizations.
• Question 5
2 out of 2 points
Mick works for a company as a financial analyst from home using
information technology. He does not work in a traditional physical
workplace, rather he is utilizing
Selected Answer: virtual work.
Response Feedback: Work performed away from the traditional
physical workplace using information technology is called virtual work.
In this case, Mick works from home using information technology and
not in a workplace.
Organizational Behavior/ BUSI 240 QUIZ 1
• Question 1
2 out of 2 points
The multiple levels of analysis studied by organizational behavior
researchers include all of the following except
Selected Answer: the customer.
Response Feedback: OB researchers systematically study these topics
at multiple levels of analysis, namely, the individual, team (including
interpersonal), and organization.
• Question 2
2 out of 2 points
What is the most common indicator of effective internal subsystems?
Selected Answer: efficiency
Response Feedback: The most common indicator of effective internal
subsystems is their efficiency.
• Question 3
2 out of 2 points
A computer maintenance company wants to capture the knowledge that
employees carry around in their heads by creating a database where
employees document their solutions to unusual maintenance problems.
This practice tries to
Selected Answer: transfer human capital into structural capital.
, Response Feedback: Human capital is the knowledge available with the
employees and is risky for the organization. It has to be converted to
structural capital, which includes knowledge captured and retained in an
organization's systems and structures, such as the documentation of
work procedures and the physical layout of the production line.
• Question 4
2 out of 2 points
Which of the following statements is true about human capital in an
organization?
Selected Answer: It is a key variable in the HPWP model of
organizational effectiveness.
Response Feedback: The HPWP perspective states that human capital,
the knowledge, skills, and abilities that employees possess, is an
important source of competitive advantage for organizations.
• Question 5
2 out of 2 points
Mick works for a company as a financial analyst from home using
information technology. He does not work in a traditional physical
workplace, rather he is utilizing
Selected Answer: virtual work.
Response Feedback: Work performed away from the traditional
physical workplace using information technology is called virtual work.
In this case, Mick works from home using information technology and
not in a workplace.
